The IT Help Desk has received a few issues recently from faculty and students regarding the Lockdown Browser used for secure testing. The version they have downloaded is either the generic one from Respondus or even from another institution.
SMU has its own specific version of Lockdown Browser that takes you to SMU’s Canvas page automatically. This is the browser you should download to take Lockdown quizzes. You can download it by clicking here.
Once installed, opening this version of the browser will direct you to our Canvas service and allow you to take your secured quizzes. If you have any questions, let us know at firstname.lastname@example.org or 214-768-4357.