Important Notice About Technical Readiness for Continued Instruction

As we monitor the situation surrounding COVID-19, SMU is implementing contingency plans in preparation for the possibility of disruptions. Above all, the SMU community will be vigilant and committed to preserving the learning and instructional process. We recognize the imperative to prevent or to mitigate learning interruptions for all students, and are especially mindful of the experience of those students scheduled to graduate at the conclusion of this semester. To that end, SMU will ensure that online course delivery technologies and support resources are available to all faculty for immediate use in the event that on-campus attendance is impeded at any point in the future.

As we make plans to support the scenario where in-person courses must be moved online during an emergency, several key technology systems will play critical roles in enabling instructional continuity. Continue reading Important Notice About Technical Readiness for Continued Instruction

Discover Job Search Success with LinkedIn Learning

The job search for a soon-to-be college graduate can be a daunting task. It isn’t easy navigating the sea of applications, networking events, and personal branding that comes with seeking employment. To learn how to succeed in these activities, as well as develop a personal job search strategy, students can watch a short video course, Job Hunting for College Grads or others like it found on LinkedIn Learning. Continue reading Discover Job Search Success with LinkedIn Learning

New Snip & Sketch Tool Improves Screenshots in Windows 10

Snip & Sketch app iconWhether you’ve used Windows 10 for a while now or just recently upgraded, there are, of course, many changes and improvements with each feature update. One in particular that has stood out for me in my everyday work has been the new Snip & Sketch tool. Let me show you what’s new! Continue reading New Snip & Sketch Tool Improves Screenshots in Windows 10

How to Download and Install Older Versions of Adobe Applications

Adobe Creative Cloud iconAs Adobe rolls out updates to Adobe Applications at an accelerated pace with Creative Cloud, as compared to the old Creative Suite days, there might be times when you need to use the older version of an application, compatibility with plug-ins is one example. Here is how to download the previous version of the applications in the suite. Continue reading How to Download and Install Older Versions of Adobe Applications

Student Software Installation Service Sets Up for Success

Student Software InstallsIt seems like obtaining and using all kinds of software has just gotten easier and easier. You can access an online version of Microsoft Office from your browser in seconds, powerful photo editing and other art tools are accessible in an instant from your PC or even your phone, and storage and processing of large files can simply be taken care of in the cloud. However, some software is still not as simple as we would like.

That’s where the IT Help Desk comes in. There are still many program installations for course requirements that are either lengthy, complicated, finicky, or all of the above. Starting in January 2017, the IT Help Desk began a student software installation service to assist with these difficult programs to make sure students have what they need for classes. Continue reading Student Software Installation Service Sets Up for Success