SMU computers are assigned to a replacement cycle to ensure they are able to support the latest software applications and business processes. Eligibility is associated with a fiscal year meaning several hundred computers will be eligible starting June 1, 2025. The following outlines the process for ordering the replacement computers as well as the upcoming financial deadlines to support the closeout of the FY25 fiscal year. Continue reading Ordering SMU Computers for Summer Replacement
Author: Rachel Mulry
Associate CIO for Planning and Customer Service
Office of Information Technology
OIT Plans for Classroom Upgrades Over Summer
Planning activities are well underway for the various classrooms that will receive technology upgrades and changes during the new fiscal year. Most projects will be completed during the summer months.
The project list was determined with input from Continue reading OIT Plans for Classroom Upgrades Over Summer
Challenge Your Team to Develop New Skills
Rachel Mulry, SMU’s Associate CIO for Planning and Customer Service, recently shared her insights as to how leaders can encourage their teams to embrace continuous learning. With 25 years at SMU and a longstanding membership with the Help Desk Institute (HDI), Rachel highlights the importance of upskilling in a rapidly evolving tech landscape. Continue reading Challenge Your Team to Develop New Skills
New Ordering Portal for SMU Technology
We have recently redeveloped the application for ordering computers and accessories for faculty and staff. The new site will go live on February 12, 2025, and offers the following features:
- An improved graphic layout of all products
- Ability to submit both a custom order and standard order in one form
- Ability to upload files to support custom order requests
- Special sale section for products when available
Microsoft Teams Phone Migration Update
We have completed the migration of all users, departments and call queues from Skype to Microsoft Teams. We are now migrating the final batch of accounts, which includes common area phones. Since these phones are not associated with a specific individual, we have published the migration schedule on the project website. The migrations will occur daily for the next two weeks from 7 a.m. to 10 a.m. During the migration window, Continue reading Microsoft Teams Phone Migration Update
