New Technology Fund for Conference Rooms and Key Indoor Event Spaces

To help support the shared use of space and the upkeep of technology throughout campus, the University has established a new Technology Fund to aid in the maintenance and replacement of AV equipment in conference rooms and select indoor event spaces.  This new fund goes into effect on June 1, 2025, with the new fiscal year.

There are several rules governing the use of this fund, including: Continue reading New Technology Fund for Conference Rooms and Key Indoor Event Spaces

Ordering SMU Computers for Summer Replacement

computer icon with a new and improved sign over itSMU computers are assigned to a replacement cycle to ensure they are able to support the latest software applications and business processes. Eligibility is associated with a fiscal year meaning several hundred computers will be eligible starting June 1, 2025. The following outlines the process for ordering the replacement computers as well as the upcoming financial deadlines to support the closeout of the FY25 fiscal year. Continue reading Ordering SMU Computers for Summer Replacement

Upgrades for University-Owned Computers Start June 1

Computer RefreshAs the new fiscal year begins on June 1, 2023, approximately 700 computers will become eligible for replacement under the University Technology Fund. During the week of April 10, individuals with an eligible computer will receive an email with instructions for placing their orders. To support the increase in orders that typically accompany the start of the new fiscal year, we will onboard additional temporary staff to ensure we can deploy the computer as quickly as possible this summer.

There are several key dates regarding new orders and financial processing as we close out FY23 and begin the new year. Continue reading Upgrades for University-Owned Computers Start June 1

Annual IT Computer Verification

computer check iconDuring the month of February, faculty and staff with an SMU computer will receive an email requesting verification of their assigned devices.  The email will contain a personalized link to a Qualtrics survey.  Do not forward that email to anyone else!  When you take the survey, you’ll see a list of all devices that are assigned to you.  We ask that you take a moment to either indicate that our records are correct or that you provide the information that is missing. Continue reading Annual IT Computer Verification

New Ordering Site for Tech Purchases Coming Soon

shopping cartEach year, several hundred computer orders are processed across campus.  This process involves coordination between the Purchasing department and OIT.  In reviewing the ordering experience as well as the time delays for some orders, we decided to make some major improvements.

Early next month, we will launch a new technology ordering site.  This site will allow you to order computers, tablets, monitors and a few accessories for departmental purchases.  Below are some of the key improvements to the ordering/installation process: Continue reading New Ordering Site for Tech Purchases Coming Soon