Over the past six weeks, the embedded desktop team has been working diligently to verify the computer inventory. As we complete that verification process, reports will be generated for each school outlining the machines that are eligible for replacement under the University technology fund. These will be provided to each school or department along with the revised plan for the upgrade schedule.
There are a few improvements we’d like to make with the installation process in order to complete these upgrades in a more efficient and effective manner. For example, one of the biggest challenges is scheduling the upgrades of each system. In many cases, the computer is prepped and ready for the installation but our technicians spend weeks trying to schedule the final deployment due to scheduling conflicts. We will transition to a process where we specify the date and time for the installation. If that date and time is not feasible, you can certainly let us know and we’ll reschedule. Hopefully, this will allow us to move more quickly through the batch of upgrades. Another improvement we’d like to make is to schedule as many of the upgrades during the summer as possible. This will avoid the impact to faculty during the semester.
More details will be provided in addition to the eligibility reports later this month.