Upgrades for University-Owned Computers Start June 1

Computer RefreshAs the new fiscal year begins on June 1, 2023, approximately 700 computers will become eligible for replacement under the University Technology Fund. During the week of April 10, individuals with an eligible computer will receive an email with instructions for placing their orders. To support the increase in orders that typically accompany the start of the new fiscal year, we will onboard additional temporary staff to ensure we can deploy the computer as quickly as possible this summer.

There are several key dates regarding new orders and financial processing as we close out FY23 and begin the new year. Continue reading Upgrades for University-Owned Computers Start June 1

Summer Classroom Upgrades To Add Interactivity and Sharing

Classroom ControlsPlanning activities are well underway for the various classrooms that will receive technology upgrades and changes during the new fiscal year. Most projects will be completed during the summer months.  There were three critical requests from the Academic Technology Council that influenced the project selection this year. Continue reading Summer Classroom Upgrades To Add Interactivity and Sharing

Annual IT Computer Verification

computer check iconDuring the month of February, faculty and staff with an SMU computer will receive an email requesting verification of their assigned devices.  The email will contain a personalized link to a Qualtrics survey.  Do not forward that email to anyone else!  When you take the survey, you’ll see a list of all devices that are assigned to you.  We ask that you take a moment to either indicate that our records are correct or that you provide the information that is missing. Continue reading Annual IT Computer Verification

Protect Yourself: Fighting MFA Fatigue

MFA FatigueLast week, OIT notified the campus of a successful phishing campaign targeting the SMU community. In this campaign, we noted that cybercriminals had begun using a new technique where they repeatedly send Duo requests to users who have shared their username and password to annoy users into approving the two-factor request.

This technique, referred to as “MFA fatigue,” has become increasingly common, and over the next several weeks, OIT will begin implementing measures to combat this trend. In the meantime, we recommend you take the following actions if you notice something suspicious: Continue reading Protect Yourself: Fighting MFA Fatigue

OIT’s ’22-’25 Strategic Plan Status Update

Preview of page 4 of the 2022 OIT Progress Report discussing the OIT Strategic Plan.2022 brought forth OIT’s new Strategic Plan for serving the SMU community through 2025 and beyond. This comprehensive plan provides a framework of goals and aspirations that will lead us toward future success and innovation in SMU’s journey to R1 status. We would like to update you on the progress already made in our primary areas of planning: Research, Teaching and Learning, Excellence, and Innovation. Continue reading OIT’s ’22-’25 Strategic Plan Status Update