Keep Learning: Technology Resources

Keyboard with button labeled "Learn"As you continue your academic studies in a new format, please know that we are here to support you. There have been many changes in the past few days to provide you with the necessary software and services from your current location.

Remember, if you have any technology issues that impact your ability to participate in a class or complete assignments, you need to communicate with your faculty early and reach out to the IT Help Desk to assist. Continue reading Keep Learning: Technology Resources

Keep Working: Technology Support and Accessing Campus Resources

As the majority of SMU Faculty and Staff begin working from remote locations tomorrow, we wanted to highlight several resources that might be helpful.

Accessing your office computer

VPNIf you need to remotely access your office computer, you must first make some modifications to that computer.  If you have not done this prior to today, the IT Help Desk will be Continue reading Keep Working: Technology Support and Accessing Campus Resources

Technology Resources Help You Keep Learning!

Keyboard with button labeled "Learn"As you continue your academic studies in a new format, please know that we are here to support you. There have been a number of changes in the past few days in order to provide you with the necessary software and services from your current location.

Continue reading Technology Resources Help You Keep Learning!

Important Notice About Technical Readiness for Continued Instruction

As we monitor the situation surrounding COVID-19, SMU is implementing contingency plans in preparation for the possibility of disruptions. Above all, the SMU community will be vigilant and committed to preserving the learning and instructional process. We recognize the imperative to prevent or to mitigate learning interruptions for all students, and are especially mindful of the experience of those students scheduled to graduate at the conclusion of this semester. To that end, SMU will ensure that online course delivery technologies and support resources are available to all faculty for immediate use in the event that on-campus attendance is impeded at any point in the future.

As we make plans to support the scenario where in-person courses must be moved online during an emergency, several key technology systems will play critical roles in enabling instructional continuity. Continue reading Important Notice About Technical Readiness for Continued Instruction

Windows 7 Must Go!

No Windows 7With less than four months until Windows 7 is no longer supported, there are still approximately 1,000 University-owned computers running this older OS on campus.  Over the next few weeks, we will be working diligently to ensure Windows 10 is installed on all of these SMU devices.  This is not an optional upgrade, and we need your help to ensure all computers are updated in time! Continue reading Windows 7 Must Go!