Zoom Spaces Provide Physical Space for Virtual Meetings

In order to provide quiet spaces for students to study or attend an online class while on campus, a number of rooms have been set aside as Zoom Spaces. Students can make a reservation up to two weeks in advance at smu.edu/zoomspaces.  A limit of 3 contiguous reservations and no more than 6 hours per day is enforced to ensure students have access to spaces for class. Several spaces are identified for particular groups of students (Graduate students, Residential Commons affiliation, etc).  These locations are restricted via card access.  Please adhere to those rules. Continue reading Zoom Spaces Provide Physical Space for Virtual Meetings

Accessing Specialized Software from On-Campus or Off

Apps.SMU WindowMany courses require access to specific software applications in order to complete assignments.  In order to provide access from both on and off-campus, we have implemented a new lab solution to augment our existing environments. Continue reading Accessing Specialized Software from On-Campus or Off

Annual Bulk Email List Refresh on August 21

Manage SMU Email Lists siteStarting at 9 a.m. on Friday, August 21, 2020, the yearly Lyris Bulk email list refresh for graduate and undergraduate students will be processed. This year, the refresh will include email addresses for staff. No mail sent to bulklist.smu.edu will be processed until the refresh is complete. The Email List Refresh is expected to take several hours.

Once complete, users will be able to unsubscribe from Campus Lists or School Lists, as needed, at http://mylists.smu.edu. As a reminder, membership on the essential bulk lists (staff@smu.edu, faculty@smu.edu, undergraduate@smu.edu and graduate@smu.edu) is mandatory. Policies are in place to ensure that only messages that pertain to safety, health, or vital information for the campus community are sent to these essential lists. All other messages are sent via the managed lists which, again, users can unsubscribe at http://mylists.smu.edu.

Need Help? We Got You Covered.

Help IconNavigating this semester will be challenging enough.  We know you’ll have questions, and we are here to help!

The IT Help Desk is available 7 days a week to answer your questions and resolve many technology-related issues.  If they are not able to assist with the issue, they will send a ticket for a resolution to the appropriate individuals.  So don’t hesitate to ask for help! Continue reading Need Help? We Got You Covered.

Classroom Technology Updates: Preparing for Fall

Simmons Instructor StationEach year, SMU leadership and the Academic Technology Council reviews and approves a collection of classroom upgrade projects to be funded by the University Technology Fund.  Project requests are submitted by each school in addition to identified major maintenance/fixes based on the age or current state of each room. These are vetted and prioritized to ensure we are providing stability across classroom experiences while also modernizing the technology in as many spaces as possible.  In addition to the classrooms funded by the University, several schools or departments independently fund additional upgrades that are critical to their environment.  The majority of these projects are conducted during either the summer months or during winter break to minimize impact to teaching.

The Covid-19 pandemic has drastically altered this year’s original upgrade plans.  Instead of the original proposal of work, Continue reading Classroom Technology Updates: Preparing for Fall