Challenge Your Team to Develop New Skills

HDIRachel Mulry, SMU’s Associate CIO for Planning and Customer Service, recently shared her insights as to how leaders can encourage their teams to embrace continuous learning. With 25 years at SMU and a longstanding membership with the Help Desk Institute (HDI), Rachel highlights the importance of upskilling in a rapidly evolving tech landscape. Continue reading Challenge Your Team to Develop New Skills

OIT Helps Physics Researchers

When some Physics researchers needed a few dedicated computers for running experiments, they reached out to OIT Customer Service Director Rachel Mulry to see if she could help. The requirements for the computers were minimal compared to current university standards but had to be stable enough to run their experiment and priced within their small budget. Within 24 hours, several laptops were found that could be donated to meet the needs of the ATLAS experiment. Continue reading OIT Helps Physics Researchers