Categories
Student Success & Retention

Now hiring for the Student Success Professional position within the Office of Student Success and Retention

SMU Student Academic Engagement & Success (SAES) is excited to share that the Office of Student Success and Retention is hiring a full-time Student Success Professional.

Please consider sharing this with your colleagues and posting it within your professional networks.

Student Success Professional, Student Success and Retention: As part of the Office of Student Success & Retention, the Student Success Professional will help undergraduate students navigate campus resources and resolve issues as part of a coordinated effort to improve students’ experience & persist to graduation. The Success Professional will practice data-driven outreach and proactive resource referral to meet the needs of students. This position will help with a range of initiatives focused on students’ academic success, including first-years, transfers, those on academic probation, those returning from leave, and others identified as at-risk. The position will generate data and reports to help identify barriers to student satisfaction, academic progression, & retention. The Success Professional will provide mentorship and daily academic counseling to students to support their academic pursuits. They will also assist with many efforts in partnership with student affairs, academic affairs, and other campus areas.

  • Priority Deadline: June 18, 2025
  • Final Deadline: June 25, 2025
  • Hiring Contact: Lisa Miller, Director of Student Success and Retention (lamiller@smu.edu; 214-768-6824)

Submit an application within the SMU Staff Career Portal.

A search committee comprised of SAES and SMU staff members will review applications, conduct virtual and in-person campus interviews, and make a recommendation for hire.

Categories
Student Academic Engagement & Success

Now accepting applications for the SAES Coordinator role!

SMU Student Academic Engagement & Success (SAES) is excited to share that we are seeking a new Coordinator to support division-wide functions and the University Foundations department!

SAES Coordinator: The Coordinator of SAES will help create efficiency and productivity in the functioning of the University Foundations (UNIV) department and the Division of Student Academic Engagement and Success (SAES). Reporting to the SAES Business Manager, this role will support standardization and documentation practices across the division, the Committee on Academic Petitions, and several administrative processes for UNIV. Applicants must possess strong problem-solving skills and the ability to identify, analyze, and devise solutions.

Application Deadline: March 9

Hiring Point of Contact: Bailey Price (bcprice@smu.edu)

Know someone who may be interested? Click here to see the full job posting on the SMU HR website. If you have questions, feel free to reach out!

Categories
Student Success & Retention

Internal applications for Director of Student Success and Retention sought

SMU Student Academic Engagement & Success (SAES) is excited to share an internal full-time staff position within Undergraduate Education & Academic Success (UEAS). The posting will be available later this week, February 19, via the Internal Applicant login in the SMU Staff Career Portal.

Please consider sharing this with your offices and posting it within your SMU professional networks.   

Director, Student Success and Retention: The Director leads the Office of Student Success and Retention (SSR). The primary role is supervising three full-time staff and providing day-to-day problem-solving for students trying to remain, depart, or return to SMU. Working closely with the Assistant Provost for Undergraduate Education and Academic Success and the SMU in Four initiative, the Director operationalizes processes to identify at-risk students, strategically outreaches to inspire engagement, coordinates interventions, tracks academic progress, and assesses our institutional strengths and weaknesses in these areas. Manage interventions as projects, repeating annually or each term, involving multiple offices. The Director chairs a university-wide retention and financial support committee to retrain undergraduate students. Serves as a critical partner to the Office of the Dean of Students. 

  • Deadline: 10 days following posting
  • Applicant Type: Internal Only; only current SMU employees may apply
  • Hiring point-of-contact: Dr. Dustin Grabsch (dgrabsch@smu.edu; 214-768-4887)