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Student Success & Retention

Internal applications for Director of Student Success and Retention sought

SMU Student Academic Engagement & Success (SAES) is excited to share an internal full-time staff position within Undergraduate Education & Academic Success (UEAS). The posting will be available later this week, February 19, via the Internal Applicant login in the SMU Staff Career Portal.

Please consider sharing this with your offices and posting it within your SMU professional networks.   

Director, Student Success and Retention: The Director leads the Office of Student Success and Retention (SSR). The primary role is supervising three full-time staff and providing day-to-day problem-solving for students trying to remain, depart, or return to SMU. Working closely with the Assistant Provost for Undergraduate Education and Academic Success and the SMU in Four initiative, the Director operationalizes processes to identify at-risk students, strategically outreaches to inspire engagement, coordinates interventions, tracks academic progress, and assesses our institutional strengths and weaknesses in these areas. Manage interventions as projects, repeating annually or each term, involving multiple offices. The Director chairs a university-wide retention and financial support committee to retrain undergraduate students. Serves as a critical partner to the Office of the Dean of Students. 

  • Deadline: 10 days following posting
  • Applicant Type: Internal Only; only current SMU employees may apply
  • Hiring point-of-contact: Dr. Dustin Grabsch (dgrabsch@smu.edu; 214-768-4887) 

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