Starting Saturday, June 1, 2024, the time that Zoom recordings will remain in cloud storage will be extended! Here’s what to know: Continue reading Zoom Recording Retention Rules to Change
Tag: Zoom
The Zoom App is Now Zoom Workplace
Zoom recently released an updated version of their desktop applications that not only refreshes the look and feel but changes the name altogether! The Zoom desktop app is now known as Zoom Workplace. Here’s some info on what we know about this change so far. Continue reading The Zoom App is Now Zoom Workplace
Canvas Zoom Integration 2.0 Now Available
A new and improved version of our Zoom integration tool is now available in Canvas! This new version automatically imports Zoom meeting recordings that are scheduled in your course into that course’s Panopto folder for easy retrieval, sharing, and automatic closed captioning. Continue reading Canvas Zoom Integration 2.0 Now Available
Troubleshooting Tips for Classroom AV
Technology glitches are inevitable no matter how hard we try to eliminate them! It’s even more stressful when you are standing in front of the classroom with all students staring at you! Here are a few troubleshooting tips to remember if you arrive in a room and the technology is not working as expected.
- The Podium is the Host: If a podium computer is installed, it must be used as the source for your Zoom meeting. You may join with a personal device as a Co-Host, but the podium must be the main Host for the meeting
- Run the Zoom audio test: When you first launch Zoom, it is always a good idea to run the quick test of your speakers and microphone. In most rooms, you will need to adjust the speaker setting within Zoom in order for your remote participants to be heard in the room.
- Click the arrow next to the Mute icon.
- Click Test Speaker & Mic.
Don’t hesitate to try the different microphones and speakers until you have a successful test.
- Microphone batteries are low: If a microphone battery is low, you can switch to either the webcam microphone or even the document camera microphone for that session.
- Can’t hear audio: Double check the touchpanel and ensure that the room and microphone mute buttons are Off. In most cases, the buttons turn red if the mute is on.
- Please Note: The projector must be ON for audio to transmit in the room. If you do not wish to see the content of the screen, hit the Blank Screen button on the touch panel. However, the projector must be turned ON for audio to work!
- The projector isn’t working: Have the students join the Zoom session on their laptops or phones from within the room. The students will not need to join with audio from those devices.
- Issues with the built-in camera: While this is a bit more difficult to troubleshoot, we can quickly deliver a webcam if needed to provide video. Of course, you could also join the Zoom session from your phone (with no audio) to provide video if needed.
Remember, if you encounter issues and need on-site assistance, please call the Classroom Support line at 214-768-8888. We will dispatch a technician immediately to assist in the classroom.
Student Zoom Expectations: Camera On, Please!
While clear behavioral and classroom expectations have always been routine for traditional face-to-face classes, the swift movement toward adapting routines in virtual and digital classrooms has generated many questions. One particularly important question from faculty has been, “Am I allowed to request that my students enable their cameras during a live Zoom class session?” As it happens—yes, faculty can absolutely request that students adhere to desired virtual online classroom etiquette, though expectations should be clearly articulated in each course’s syllabus. Continue reading Student Zoom Expectations: Camera On, Please!
