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Student Success & Retention

Student Success and Retention welcomes new team members

The Office of Student Success and Retention is excited to welcome two new team members beginning Tuesday, January 2, 2024. Justin “Jay” Guillory will serve as our new Success Coach. In his role, Jay will:

  • Provide academic counseling and problem-solving for students.
  • Reaching out to students reported via Retention Alerts, Advising Notes, and another early-alert mechanism.
  • Lead and facilitate the Summer Forge program, an academic credit recovery program.
  • Support and advise students who are at risk or recently lost merit-based student financial aid.

Saahil Mathews will also join the team as our new Program Coordinator. In his role, Saahil will:

  • Manage and respond to inquiries and questions from email, phone, drop-in, and other referrals to the office.
  • Process leave requests (formal exits and leave of absence) to the office.
  • Coordinate timed outreach campaigns such as early and mid-term progress reports and not-enrolled student follow-up.
  • Develop and maintain internal and external internal communications with students and constituents.

Read more about Jay and Saahil on our Meet the Team page.

Student Success and Retention will say farewell to Ivy Phillips, our Success Counselor, as she transitions to a new role in the Lyle School of Engineering on January 15, 2024. Join us for a farewell reception on Friday, January 12, from 3:30 – 5:00 pm in Blanton 108.