The Office of Student Success and Retention launched a new website on Friday, July 21. The new website unveiled expanded initiative descriptions and new online forms.
Explore our student success initiatives, empowering all Mustangs to achieve their goals. The initiatives are designed to provide holistic student support and empower students to succeed from their first day through graduation.
- Ask-A-Mustang
- Crossing the Finish Line
- Don’t Ghost SMU
- Exit Survey Analysis
- Withdrawal, Cancelation, and Leave of Absences
- One-on-one Success Coaching
- Progress Report Student Outreach
- Retention Alert
- Summer Forge
- The SSR Help Desk
- The Welcome Back Initiative
- Transfer Student Support
Plus, undergraduate students can initiate Withdrawal, Cancelation, and Leave of Absences via a new web form rather than email. This new form streamlines processes, enhances communication with campus partners, and decreases the overall process timeline. Please direct students to this new overview page which includes pre-leave considerations, details on requesting leaves, what to do while on leave, and how to return successfully to the Hilltop.
Finally, SMU employees, parents, and families have a web form to report student retention concerns. Formally known as the Student Intent to Leave Form, the rebranded form is now entitled Retention Alert.
Retention Alert allows student support personnel to attempt intervention with students at risk. Reporting faculty and staff are encouraged to continue working with the identified student. Student Success and Retention or a partner office representative will try to reach students who would benefit from academic and personal support services. The Retention Alert form will ask you to identify the reason for the alert and your recommendation(s) for follow-up.
Please direct questions, concerns, and feedback to the Office of Student Success and Retention at ssr@smu.edu.