Update your iPhones Now!

iOS 9.3.5 UpdateYesterday, Apple released the iOS 9.3.5 update. You need to install it now. Yes, right now! You can read the rest of this while your iPhone is updating.

We don’t usually push for people to update their devices so firmly, but a major security hole was found that would allow nefarious types to “read text messages and emails and track calls and contacts. It can even record sounds, collect passwords and trace the whereabouts of the phone user.” according to the New York Times.

In fact, Lookout security researcher Mike Murray stated “We realized that we were looking at something that no one had ever seen in the wild before.” in an interview with Motherboard. “Literally a click on a link to jailbreak an iPhone in one step. One of the most sophisticated pieces of cyberespionage software we’ve ever seen.”

On the plus side, Apple just released a patch to fix this massive security hole, and, if you haven’t already, you should download and install it immediately. We also recommend installing the update on any other iOS devices you may have, such as an iPad 2 and even an iPod touch (5th generation).

For information on the security content of Apple software updates, please visit this website: https://support.apple.com/kb/HT201222

For more information on the Zero-Day exploit and how it was used against a UAE Human Rights Defender, please visit Citizen Lab.

If you have any problems or concerns, please contact the IT Help Desk at 214-768-HELP (4357)

Back to School Phishing Attempt

It’s only the first day of classes and we have our first phishing attempt. Criminals are using the craziness of the first day back and lack of awareness by the newest members of our community to try and steal you personal information. If you receive an email with the following message, please delete it. If you did click on the link, please contact the IT Help Desk immediately at 214-768-HELP. This message was not sent from the University and is a phishing attempt.
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If in the future, you have any questions about the validity of a message, please feel free to contact the IT Help Desk at 214-768-HELP.

OIT Resources & Support for Students

Many SMU students are unaware of the vast resources available at their fingertips. As we have entered the back to school season we’ve put together this list of resources and reminders for you. As always, if you have any questions about any of them feel free to reach out to the IT Help Desk. Continue reading OIT Resources & Support for Students

Attention Lyle Students: Lyle Computer Labs Changes

Lyle Computer Labs Require SMU IDThis summer, OIT has updated many of the Lyle computer labs. During this update, we enabled all computers in the Lyle computer labs to use the SMU ID number and password for login.  When using the machines in the lab, you no longer will use your Lyle account, except for accessing specific research environments.

Another change was the deployment of the new Pay-for-Print system, PaperCut, in the various labs. The labs printing are now using PaperCut to manage student print quotas which is contiguous throughout SMU. The print quota allotted to each student has not changed from the previous year.

Canvas Tips for Students: Choosing Favorite Courses

As classes get underway, you may notice that many classes are starting to fill up your Courses list in Canvas. If a particular class will not be using Canvas or if there are still classes from the previous semester showing up, you have the option to clean up your course list for easier use. Today’s tip shows you how to do just that! Continue reading Canvas Tips for Students: Choosing Favorite Courses