In 2022, OIT released a three year strategic plan. Of the objectives identified, 39% have been completed and 42% are currently in progress. We have provided status updates and a brief summary for each of the items within the Strategic Plan document.
The strategic plan focused on Continue reading OIT Strategic Plan Winter 2024 Update
From SMU Aware:
Dear SMU Community,
We would like to inform you about upcoming changes to the indoor notification system in the buildings across our campus. This is an important part of alerting you to emergencies that may occur while studying, working or living on campus. Continue reading Important: Upgrade of Mass Notification System on Campus
OIT recently deployed Abnormal Security to supplement Microsoft Defender for Office 365, our primary email security (anti-spam) application. Utilizing artificial intelligence as part of the criteria to determine if a message is malicious, these applications help to eliminate emails that are unsolicited or contain threats to data security. With assistance from our end users, the AI learns to correctly identify suspicious messages by the act of users dragging and dropping false positive spam from Junk to Inbox, or vice versa for any unsolicited or unwanted messages. Other methods of strengthening the results include using the Report Message button in Outlook or forwarding messages to spam@smu.edu. Continue reading AI for Your Inbox? Improving Incoming Emails Being Marked as Junk
During the latest enrollment process, students gained the ability to self-report their veteran status, thanks to a recent update implemented in my.SMU. Previously, SMU only collected data for students who requested to use VA benefits, resulting in an inability to capture veteran data accurately for those not using their benefits. Continue reading Collaborative Efforts to Implement New Veteran Status Self-Identification Page in my.SMU
When macOS Sonoma was released in the fall of 2023, we recommended that users of SMU Macs hold off on upgrading while OIT investigated and tested to ensure compatibility with all of our major platforms and software. Today, we are happy to report that you can now upgrade to Sonoma at your convenience! Continue reading SMU Macs Can Now Update to macOS Sonoma
