As we begin the new year, we would like to take a moment to share some of the achievements from OIT’s Customer Service division, which reached significant milestones this past year and expanded programs and services for the campus.
Responding to the call for additional support of AI tools in the workplace, the Training and Communications team launched Continue reading OIT Customer Service Continues Excellence in 2025
When Kaylee Vida joined the Perkins School of Theology as the Associate Director of Lifelong Learning back in June, she was greeted with spreadsheets—plenty of spreadsheets—that tracked nearly every detail of the Perkins Certificate in Spiritual Direction. While the system worked, Kaylee knew there had to be a more efficient way to manage data and streamline processes. She reached out to the IT Help Desk looking for a solution that could help track the certificate program, manage event logistics, and record payments more efficiently. Continue reading SMU360 Helps Streamline Spiritual Direction Certification Program
I was honored to join Associate CIO of Academic Technology Jason Warner for the Teaching & AI panel during the Provost Symposium on AI, alongside incredible faculty from Dedman College, Dedman Law, Lyle, Simmons, and the Center for Teaching Excellence. This event brought together a vibrant mix of educators and leaders to explore how AI is being thoughtfully incorporated into research and teaching and how we, as a campus community, can lead the way. Continue reading Continuing the AI Conversation: Reflections from the 2025 Provost Symposium on AI in Research and Teaching
From time to time, we showcase various teams from OIT. This month, we’re excited to introduce you to our Canvas administrators, Jennifer Mayes and Lisa Gines!
As we gear up for an exciting fall semester here at SMU, we want to take a moment to introduce you to the dedicated professionals behind the Office of Information Technology’s AV team. This talented group plays a crucial role in ensuring our audiovisual systems run smoothly, handling thousands of tickets each year and supporting numerous upgrades and events. Their commitment to excellence shines through, especially with the recent renovations and expansions at the Cox School of Business. Continue reading Audio and Visual: An Inside Look at SMU’s AV Team
