OIT Training Insider: A New Pilot from Our Team

Training iconIn a recent team meeting, a colleague reminded me that we’ve worked together for the past ten years. We reflected on how training has evolved—from in-person sessions to hybrid models and a vast array of online learning options, from microlearning to professional certifications.

Over the years, our team has delivered everything from full-scale tech days to targeted workshops, visited departments across campus to share productivity tips, produced countless online tutorials and guides, and hosted IT events many focusing on security awareness. We also launched a Microsoft Office Certification program initially with a goal of certifying 65 students—last semester, we surpassed 8,200 certifications.

As technology and learning continue to evolve, we’ve seen a growing demand for training but also Continue reading OIT Training Insider: A New Pilot from Our Team

Audio and Visual: An Inside Look at SMU’s AV Team

The OIT AV Team group photoAs we gear up for an exciting fall semester here at SMU, we want to take a moment to introduce you to the dedicated professionals behind the Office of Information Technology’s AV team. This talented group plays a crucial role in ensuring our audiovisual systems run smoothly, handling thousands of tickets each year and supporting numerous upgrades and events. Their commitment to excellence shines through, especially with the recent renovations and expansions at the Cox School of Business. Continue reading Audio and Visual: An Inside Look at SMU’s AV Team

SMU’s ATSDs: Advancing Unique Technology Support for Instruction & Scholarship

ATSD Group PhotoAs we begin a new term, the Office of Information Technology (OIT) recently added new Academic Technology Service Directors, or ATSDs, to work as a liaison between faculty and OIT dedicated to each of SMU’s colleges and schools. This group of individuals ensures that the unique technology needs of academics and faculty in each school, specifically those required for instruction and scholarship, are well supported, integrated, and highly personalized.

Academic Technology Service Directors, while part of OIT, serve their communities by integrating into their schools. The ATSDs are strategically partnering with each area’s leadership while maintaining an “open door policy” for developing relationships with each faculty member. Continue reading SMU’s ATSDs: Advancing Unique Technology Support for Instruction & Scholarship

Research and Data Science Services Team Brings SMU’s AI and IoT to Life

The OIT Research and Data Science Services team was started in late 2018 and has grown to include experts in data science, high-performance computing, the Internet of Things (IoT), and artificial intelligence. The team is available to faculty and students to consult on and support research projects from across disciplines.

Continue reading Research and Data Science Services Team Brings SMU’s AI and IoT to Life