In a recent team meeting, a colleague reminded me that we’ve worked together for the past ten years. We reflected on how training has evolved—from in-person sessions to hybrid models and a vast array of online learning options, from microlearning to professional certifications.
Over the years, our team has delivered everything from full-scale tech days to targeted workshops, visited departments across campus to share productivity tips, produced countless online tutorials and guides, and hosted IT events many focusing on security awareness. We also launched a Microsoft Office Certification program initially with a goal of certifying 65 students—last semester, we surpassed 8,200 certifications.
As technology and learning continue to evolve, we’ve seen a growing demand for training but also Continue reading OIT Training Insider: A New Pilot from Our Team
As we gear up for an exciting fall semester here at SMU, we want to take a moment to introduce you to the dedicated professionals behind the Office of Information Technology’s AV team. This talented group plays a crucial role in ensuring our audiovisual systems run smoothly, handling thousands of tickets each year and supporting numerous upgrades and events. Their commitment to excellence shines through, especially with the recent renovations and expansions at the Cox School of Business. 
As we begin a new term, the Office of Information Technology (OIT) recently added new Academic Technology Service Directors, or ATSDs, to work as a liaison between faculty and OIT dedicated to each of SMU’s colleges and schools. This group of individuals ensures that the unique technology needs of academics and faculty in each school, specifically those required for instruction and scholarship, are well supported, integrated, and highly personalized.