The Office of the Registrar has created an easy and convenient way for advisors to report Degree Planner issues and requests to the Academic Advisement (AA) team.
Using the Degree Planner Issues/Request Tracker makes it easy for staff to describe their issues, attach pertinent documents and alert the AA team promptly. The form also helps the AA team to process requests and document actions taken. Users can see the progress of their requests and will automatically be notified when there is any progress on their reported issues/requests.
We encourage you to bookmark Degree Planner Issues/Requests Tracker, where you can find the form and the instructions. However, the link to the Degree Planner Issues/Requests form is also available from the Registrar’s Faculty and Staff page.
Please be aware that there are now two forms: one for DPR issues and another for Degree Planner issues. Contact the AA team (desaa@smu.edu) if you have any issues using either form.
Please use the Degree Planner Issues/Requests Tracker to submit any future issues/requests rather than emailing the AA team to ensure a timely response. The Office of the Registrar will no longer accept issues reported via email after today.