Safe Links Add Enhanced Security to Your Email

Checked Email iconLast week, OIT enabled Safe Links to emails inbound to campus. This security features has been in use for some time in Microsoft Teams. We’ve now extended the service to protect  SMU email accounts, adding an additional layer of security to inspect embedded URLs in emails for possible phishing/malware sites in real-time. Continue reading Safe Links Add Enhanced Security to Your Email

AI for Your Inbox? Improving Incoming Emails Being Marked as Junk

No SPAM or phishing emailOIT recently deployed Abnormal Security to supplement Microsoft Defender for Office 365, our primary email security (anti-spam) application. Utilizing artificial intelligence as part of the criteria to determine if a message is malicious, these applications help to eliminate emails that are unsolicited or contain threats to data security. With assistance from our end users, the AI learns to correctly identify suspicious messages by the act of users dragging and dropping false positive spam from Junk to Inbox, or vice versa for any unsolicited or unwanted messages. Other methods of strengthening the results include using the Report Message button in Outlook or forwarding messages to spam@smu.eduContinue reading AI for Your Inbox? Improving Incoming Emails Being Marked as Junk

Abnormal Email Security to Replace Armorblox

Email warning iconAs the Armorblox email security application has been discontinued, OIT will be replacing it with Abnormal Email Security to supplement our Microsoft Defender spam filter. Abnormal utilizes artificial intelligence to find and eliminate emails that contain threats to data security. We intend to turn on Abnormal Security on Thursday, January 18.

What does this switch mean to you? Thankfully, reporting spam still works exactly the same! You can still use the Report Message button in Outlook, move messages to your Junk E-Mail folder, or forward messages to spam@smu.edu.

As always, while our filtering eliminates the vast majority of spam and malicious e-mails, it’s always important to stay vigilant when opening messages that may be suspicious. When in doubt, let us know!

Guidance for Third Parties Sending Email Using an SMU Address

Checked Email iconSMU now requires authorization for campus partners who wish to send emails impersonating an smu.edu domain. This requirement helps us prevent malicious senders from spoofing SMU addresses while attempting to send phishing emails or malware to our campus or outside entities.

Due to recent changes, some senders may be encountering delivery issues that did not occur previously. It is likely that previously unauthorized senders’ messages are now being Continue reading Guidance for Third Parties Sending Email Using an SMU Address

Annual Bulk Email List Refresh is August 18th

myLists.SMU service iconAt 8 a.m. on Friday, August 18, 2023, the yearly Bulk Email List Refresh for all managed lists will be carried out. All managed bulk lists (bulklist.smu.edu) will be repopulated with the entire membership of each group. The Bulk Email List Refresh is expected to be completed by 10 a.m. Please be aware that no mail sent to bulklist.smu.edu will be processed until after the refresh is complete. We recommend holding off on sending email notifications to your lists until after 10 a.m. Continue reading Annual Bulk Email List Refresh is August 18th