As part of an ongoing project to simplify email configuration and branding, all new SMU email addresses will soon be created with @smu.edu as the primary domain instead of @mail.smu.edu. This change will occur in two phases, with Phase 1 taking place this fall and Phase 2 unfolding in stages in 2026. Continue reading Changes Coming to Future Email Address Provisioning
Tag: email
Annual Bulk Email List Refresh is August 15
At 8 a.m. on Friday, August 15, 2025, the yearly Bulk Email List Refresh for all managed lists will be carried out. All managed lists managed on bulklist.smu.edu will be repopulated with the entire student population. The Bulk Email List Refresh is expected to be completed by 10 a.m. Please be aware that no mail sent to bulklist.smu.edu will be processed until after the refresh is complete. We recommend holding off on sending email notifications to your lists until after 10 a.m. Continue reading Annual Bulk Email List Refresh is August 15
Docusign Email Address to Change This Week
To help prevent false positives from our email security system, OIT will be updating the email address used by Docusign to send messages to our SMU.edu domain on February 13, 2025, at 4 p.m. This will likely not affect you unless you use any routing rules in Outlook to route Docusign emails to other areas in your mailbox. Continue reading Docusign Email Address to Change This Week
Safe Links Add Enhanced Security to Your Email
Last week, OIT enabled Safe Links to emails inbound to campus. This security features has been in use for some time in Microsoft Teams. We’ve now extended the service to protect SMU email accounts, adding an additional layer of security to inspect embedded URLs in emails for possible phishing/malware sites in real-time. Continue reading Safe Links Add Enhanced Security to Your Email
AI for Your Inbox? Improving Incoming Emails Being Marked as Junk
OIT recently deployed Abnormal Security to supplement Microsoft Defender for Office 365, our primary email security (anti-spam) application. Utilizing artificial intelligence as part of the criteria to determine if a message is malicious, these applications help to eliminate emails that are unsolicited or contain threats to data security. With assistance from our end users, the AI learns to correctly identify suspicious messages by the act of users dragging and dropping false positive spam from Junk to Inbox, or vice versa for any unsolicited or unwanted messages. Other methods of strengthening the results include using the Report Message button in Outlook or forwarding messages to spam@smu.edu. Continue reading AI for Your Inbox? Improving Incoming Emails Being Marked as Junk
