Duo To Be Enabled for Former Student Accounts August 1

DuoThe University has been protecting the accounts of our users with the help of Duo Security’s Two-Factor Authentication (2FA) since 2016. This August, we will be moving forward with the next step in our effort to safeguard University accounts by enabling Duo 2FA for all former students starting at 7 a.m. on Monday, August 1, 2022. Continue reading Duo To Be Enabled for Former Student Accounts August 1

New Looks Coming to Single Sign-On & Duo Pages

DuoWhile we recently had updates to the Duo two-factor authentication mobile app, there are a couple of additional, minor changes that will be taking place in the coming weeks. Duo prompts as well as SMU’s Single Sign-On (SSO) web pages will be getting a style refresh!

Keep in mind that these changes will not affect any functionality, as these changes are cosmetic only. Here’s what you can expect: Continue reading New Looks Coming to Single Sign-On & Duo Pages

Recent Changes Made to Duo Security

DuoOn Tuesday, January 4, 2022, a security change was made in Duo, preventing the “call me” or SMS passcode options by the SMU community, as these factors were susceptible to vulnerability and fraud.

How does that apply to me?

An alternate method for two-factor authentication is now required, either by using a hardware token or by installing the Duo Mobile app on your mobile device.

If you previously used the “call me” or SMS passcode options as your primary method to two-factor, please complete the following steps: Continue reading Recent Changes Made to Duo Security