If you are one of the few University employees only using your SMU landline as a registered Duo authentication device, now is the time to add a second device. We are highly encouraging all users to set up a second device for use with Duo Multi-Factor Authentication to gain access to University services if working from off-campus. We highly recommend using the Duo Mobile app for your smartphone and/or setting up your home phone as a new device. Continue reading Duo Adding Second Device: Critical Action Needed!
Several Universities have reported over the past few days that Duo no longer allows users to select the “Remember Me for 1 Day” option when using the Safari browser.
This issue has been reported to Duo and they are currently working on a fix for the problem. The root cause is most likely due to the most recent Safari update to version 10.14. Duo expects the fix to be implemented in the first week of December 2019. In the meantime, if you would like to have Duo remember your login for one day, you will need to use a different browser like Firefox or Google Chrome.
We’ll keep you notified on Twitter when this issue gets resolved!
Since 2016, the University has been using Duo Multi-Factor Authentication (MFA). Duo MFA adds an additional layer of security to online services when accessing Webmail, Office.SMU, and my.SMU.
With over 125 services that are managed with Single Sign-On access, we are expanding our use of Duo MFA on campus. In short, our goal is to keep SMU’s data secure even if a password is compromised.
Effective October 14, 2019, users can expect to be required to use Duo Multi-Factor Authentication for most campus services.
There are several services that will be excluded at this time while further impact analysis is conducted.
If you have any questions about Duo MFA, please contact the IT Help Desk at firstname.lastname@example.org or 214-768-HELP (4357).
After the successful launch of Duo two-factor authentication for my.SMU, OIT will be moving forward with the next step in our effort to safeguard student and employee accounts. That next step will be to improve authentication for access to student email and other Office 365 services. We will do this by enabling two-factor authentication for Office 365. Starting at 7 a.m. on Tuesday, July 23, 2019, Duo two-factor authentication will be required to access Office 365. Continue reading Duo Two-Factor Authentication Coming to Office 365
On Thursday, June 27, 2019, OIT will implement two-factor authentication for all SMU sponsored accounts accessing my.SMU. This change includes Kelly Services employees, sponsored instructors, and student worker W Accounts. Two-factor authentication utilizes a solution from Duo Security called Duo Mobile. Continue reading Duo Security Coming to my.SMU for Sponsored Accounts