We have been notified that, effective February 17, 2025, Duo Mobile will no longer be supported on iOS 15. If you are using iOS 15 or earlier, it is recommended that you upgrade to the latest iOS version to receive ongoing security updates and improvements. Continue reading Duo Mobile Ends Support for iOS 15 Next Year
Enhancing Microsoft Certification Data Management
In the fall of 2023, OIT partnered with the Cox School of Business to onboard 500 new students, aiming to help them achieve Microsoft Certification for the 2023-2024 academic year. This effort was part of the Business Leaders Institute (BLI) course for first-year students. In response, IT Training & Communications expanded its certification offerings by adding ten additional class sections, totaling 564 certifications, on top of its existing commitment of 43 class sections. These sections cover certifications in Microsoft Office programs, which are widely utilized across most schools on campus, with Excel and Excel Expert required for Cox students and PowerPoint and Word for students in Meadows’ Corporate Communications and Public Affairs.
Recognizing that managing 500 additional students presented significant resource challenges, the team reviewed strategies to meet the increased demand. They extended testing times and added proctor resources to assist with physical resource limitations. Additionally, they examined the efficiency of data handling and grade reporting processes. Continue reading Enhancing Microsoft Certification Data Management
Canvas Plus: November 2024 Edition
In our Canvas Plus Monthly, we discuss the new features and enhancements available in the Canvas LMS and any updates to academic technology/software that are integrated into Canvas. In this edition, we’ll discuss Canvas Features, Integrations, and upcoming Workshops. Continue reading Canvas Plus: November 2024 Edition
The Vector Governance Committee: A Collaborative Approach to Employee Training at SMU
Samantha Tellone, Sr. Business Analyst with OIT has been instrumental in establishing the Vector Governance Committee, an initiative to enhance the oversight and management of required training courses for faculty, staff, and employees.
About a year ago, Samantha, alongside Ron Lujan, Director ERP (my.SMU), began creating a training governance structure. This initiative arose from previous discussions with Mary Stall, Senior HR Specialist, who recognized the need for additional assistance in helping to ensure essential training requirements such as Continue reading The Vector Governance Committee: A Collaborative Approach to Employee Training at SMU
Fix Resolves Pesky my.SMU Logout Issues
Have you ever been in my.SMU, working away, and were mysteriously kicked out and redirected to the login screen? Maybe you quietly, or not so quietly, screamed from the top of your lungs, “What’s going on?” If you are one of the lucky ones who have not seen this, good for you and carry on up that great big hill of hope! For those that have, like our diligent support staff in University Decision Services (Stephen Forrest) or the Department of Enrollment Services (Cho Kim and Andy Frye), and no doubt many more, read on for some welcome news. Continue reading Fix Resolves Pesky my.SMU Logout Issues
