Since its launch in 2014, Wiki.SMU has provided a resource for everything from course materials to project management to University documentation and has been a very successful tool for many areas on campus. Unfortunately, our current solution for the on-prem wiki.smu.edu environment, Confluence, is no longer being supported by Atlassian. After an exhaustive search, XWiki has been identified to be the replacement wiki solution. The XWiki Implementation Project will oversee the migration to this new wiki environment, including transferring all existing content and permissions to the new platform, updating existing service pages, and training information, and communicating with the campus community.
If you are not familiar with XWiki, it is Continue reading OIT Begins the Move to XWiki
Our first phase of the Telephone Handset Replacement for 
The Office of Information Technology (OIT) IT Help Desk will have reduced hours next week with walk-in, phone, and chat support ending at 6 p.m. On Thursday, support will wrap at 5 p.m. The IT Help Desk will be closed for regular business operations from Friday, December 22, 2023, through Monday, January 1, 2024, for the winter break. 
TTo start off the new year, the OIT Infrastructure Team will be working on the third and final phase of the 100G Firewall Project. This phase includes replacing the Data Center firewalls on campus. Unfortunately, this maintenance will include a network outage impacting all IT services housed in the Data Center, as the firewalls are the primary gateway for network traffic within the Data Center, and when offline, will cause services in the Data Center to be unreachable.