Tech Tips – IT Connect

Quick Tip: Making a Holiday Card with Adobe Express

As we enter the holiday season, the Training Team wishes you a joyful celebration! To help you create your own festive greetings, we’ve prepared a Holiday QuickTip on using Adobe Express, which is available to all SMU users for free. Continue reading Quick Tip: Making a Holiday Card with Adobe Express

Quick Tip: Working with Copilot Agents

In this installment of the OIT Quick Tip, I show you the basics of creating and working with Microsoft Copilot Agents. Agents can help you with specific tasks based upon your instructions, saving you prompting time when using the agent frequently. Continue reading Quick Tip: Working with Copilot Agents

Let’s talk about Microsoft Authenticator

For several weeks, Microsoft Authenticator has been available as an alternative to Duo Security for Multifactor authentication (MFA) on campus. As people get used to innovations like passwordless sign-in and the ability to back up their passkeys, a few discussions have been had amongst the implementation team during the rollout. We spoke with a few members of the Microsoft Authenticator Adoption Project team about their experiences. Continue reading Let’s talk about Microsoft Authenticator

Working with Wiki Permissions: A Beginner’s Guide

Wiki.SMU can be a very powerful and easy way to create web pages that can be edited at any time by anyone you wish to do so, but configuring those permissions can be tricky. Here’s a starter’s kit on how to manage your wiki pages and who can view and/or edit them! Continue reading Working with Wiki Permissions: A Beginner’s Guide

Need Help Prompting AI Models? Try Prompt Cowboy!

If you’ve been working with AI chatbots lately (who hasn’t?!), you may occasionally run into issues getting the results you’d like. While large language models (LLMs) can be very powerful tools for all kinds of tasks, they also suffer from the classic pitfall of computing: they’re only as smart as the operator. Your input is critical to providing the correct information and context for the AI model to complete your task without errors and hallucinations. If you are trying to improve your AI input, there’s a tool that can help! Continue reading Need Help Prompting AI Models? Try Prompt Cowboy!