Code42 CrashPlan Backups Move to New Location

Crashplan Pro Desktop IconBeginning May 11, 2022, CrashPlan enterprise backups of University-owned devices will be migrated to a new backup storage location. This change requires that the existing Code42 client be uninstalled and a new client installed (version 8.8.4). This change should happen silently in the background, but unfortunately, it will require an entirely new backup to be created from your computer. Continue reading Code42 CrashPlan Backups Move to New Location

Web Browser Updates Bring Changes to my.SMU Browser Recommendations

My.SMUWith the ever-changing ways of the Internet, web browsers of course have to keep up. As browser security and feature changes evolve, so does how SMU systems and services behave in certain browsers. We have recently updated our my.SMU service page with some new tips on using the service with your browser of choice, and we’d like to summarize them here!

Continue reading Web Browser Updates Bring Changes to my.SMU Browser Recommendations

eduroam Provides Secure Wi-Fi When Roaming

eduroam logo eduroam logoIf you like your Wi-Fi to be secure when roaming, you are not alone. The eduroam network, short for education roaming, is available here on the SMU campus and now at over 1,000 other colleges, universities, and research facilities in the US. Starting in 2009, this encrypted Wi-Fi network was designed for research and education institutions to allow students, employees, and guests to use their institution’s ID and password to connect securely and seamlessly to the Internet using the eduroam network while visiting other institutions. Continue reading eduroam Provides Secure Wi-Fi When Roaming

Mac Users: Don’t Upgrade to Monterey… Just Yet!


macOS MontereyApple recently announced that the latest update to its macOS, Monterey, is available to the public. While we know people are eager to update to the latest OS to take advantage of the new enhancements for key apps; including Safari, Messages, and Maps, as well as new privacy features, we recommend that users wait until the next “dot” OS update before upgrading University-owned Macs. Continue reading Mac Users: Don’t Upgrade to Monterey… Just Yet!

3G Radio Sunset Could Spell Disaster for Home Alarm Systems

This post originally appeared in the Summer 2021 OIT Security Report.

3GTelecom companies are moving closer to shutting down their 3G wireless networks, and this shutdown is creating some unforeseen consequences when it comes to safety and security. Most news sources have focused on cell phone users being forced to upgrade their phones, but another service, the home security alarm, will also need to be addressed by customers, as well as medical devices like pacemakers monitors. Continue reading 3G Radio Sunset Could Spell Disaster for Home Alarm Systems