Did you know that you can install software on your SMU computers using a quick and easy self-service portal? You can! In this first video in our new ongoing OIT Quick Tips series, I show you how to use LANDesk to install software quickly.
During the month of December, LANDesk clients for all SMU computers were updated to allow for more consistent and automated reboots with a focus on enhancing security. As people returned to work in January, they have found many updates awaiting them requiring sometimes multiple reboots. This is to be expected. Continue reading Computer reboot required following LANDesk client update
Instagram has released a new feature that allows others to know when you are online with the app or last used it. Much like Facebook’s Messager, Instagram will show your contacts that you are “Active Now.” This means people you follow or have chatted with will be able to tell if you are actively using the app, used it this morning, or 20 minutes ago while at work. Unfortunately, this feature is enabled by default with the latest update rolling out for both Android and iOS users. Continue reading Instagram Disables Privacy with New Feature
A recent upgrade of the Wiki.SMU system has introduced helpful new features to the platform. However, some features can get a little annoying. One of these is the daily email for “Recommended Updates” where Wiki.SMU sends you a report on recently updated articles. Continue reading Quick Tip: Change Email Notification Settings in Wiki.SMU
As we all return to our work and studies in this new year, it’s always a good idea to take a step back and see if there is any way to make things easier on yourself in 2018. If your computer hasn’t been making things easy on you lately, here are a few tips on getting your system ready for the year ahead.
To ensure security of SMU’s data holdings, SMU account passwords must be changed every 180 days. For years, we have offered the online password reset tool at pwreset.smu.edu to make password changes easier while also assisting with lost passwords.
There have been a few changes to the reset tool in recent months, so we have updated our introductory video to show you how easy it can be to manage your account password in one place.
Featuring info and tips from George Finney, OIT’s Chief Security Officer.
It’s the same internet that everyone else uses, but it’s getting filled up with more than computers. Smart devices like light bulbs, wearable fitness trackers, and kitchen appliances now fill the space once reserved for smartphones and laptops. These Internet of Things (IoT) devices are just as susceptible to hacking, and in some cases are more vulnerable.
Devices that support Amazon’s Alexa are a wonder of modern technology, but before taking the plunge, you should be prepared to spend some time thinking about how you will want to secure these devices.
Being a student or employee at a university certainly has its advantages. These advantages of course include all of the cool discounts you can get around town. OIT offers some discounts, too! Continue reading Tech Tip: Student & Faculty/Staff Software Discounts
E-mail on its own can be overwhelming, and trying to wrangle your inbox using Microsoft Outlook can be even more overwhelming. Even though Outlook can sometimes be intimidating, there are a lot of features that can actually simplify the way you work with your e-mail. Here are a few tips!
As the University moves to more cloud-based applications to provide daily services, users will sometimes be impacted by service interruptions that are out of OIT’s control. This is how you can easily find out if it the sun is shining or raining on your cloud. Continue reading Keeping up to date with Cloud Services Outages