After many months of planning, testing, and implementation, we are delighted to announce that the migration of telephones from Skype for Business to Microsoft Teams is complete! Around 3,200 telephone lines were migrated, with approximately 1,000 headsets and desk phones distributed to the community. Here’s a summary of what we’ve accomplished and information to make the most our of your new phone. Continue reading Microsoft Teams Phone Migration Project Completion: A Summary
Category: Microsoft
Enhancing Microsoft Certification Data Management
In the fall of 2023, OIT partnered with the Cox School of Business to onboard 500 new students, aiming to help them achieve Microsoft Certification for the 2023-2024 academic year. This effort was part of the Business Leaders Institute (BLI) course for first-year students. In response, IT Training & Communications expanded its certification offerings by adding ten additional class sections, totaling 564 certifications, on top of its existing commitment of 43 class sections. These sections cover certifications in Microsoft Office programs, which are widely utilized across most schools on campus, with Excel and Excel Expert required for Cox students and PowerPoint and Word for students in Meadows’ Corporate Communications and Public Affairs.
Recognizing that managing 500 additional students presented significant resource challenges, the team reviewed strategies to meet the increased demand. They extended testing times and added proctor resources to assist with physical resource limitations. Additionally, they examined the efficiency of data handling and grade reporting processes. Continue reading Enhancing Microsoft Certification Data Management
Streamlining Call Transfers with Microsoft Teams’ New Transfer Button
Microsoft has recently streamlined the call transfer process by introducing a new transfer button in Microsoft Teams that will display on your phone later this fall. This new feature will eliminate the confirmation of transfer and improve the overall user experience when transferring calls, making it more intuitive and user-friendly. Continue reading Streamlining Call Transfers with Microsoft Teams’ New Transfer Button
Webinars in Teams? Yes You Can!
You may already be using Microsoft Teams for meeting and collaborating with your immediate team members, but did you know that Teams can also host webinars for your larger meetings and events? Here’s some basics on what you can do! Continue reading Webinars in Teams? Yes You Can!
Teams Tip: Adding Your Box Folders to a Team
While Microsoft Teams has its own access to OneDrive cloud storage, a lot of us have content already stored in our other primary storage solution, Box. It’s easy to bring that content into Teams to share with others! Here’s how. Continue reading Teams Tip: Adding Your Box Folders to a Team
