Certification Made Simple: Join Our Drop-In Clinics

CCPA students
Corporate Communication and Public Affairs students taking their MOS certification practice test.

IT Training is committed to helping our students succeed both in the classroom and in developing skills that set them apart. For students who are planning to achieve Office Certification this semester, we’ve arranged clinics just for you.  These quick, drop-in sessions are designed to make the onboarding process simple and stress-free. Continue reading Certification Made Simple: Join Our Drop-In Clinics

Save Time and Boost Productivity with Our Self-Paced AI Training

AI TrainingAre you ready to work smarter this spring and explore how AI might enhance your work? We’re excited to announce that registration is now open for the spring cohort of Operation Copilot—our popular AI training program using Microsoft Copilot. Continue reading Save Time and Boost Productivity with Our Self-Paced AI Training

Operation Copilot: Highlights from the Fall Cohort

Microsoft CopilotOperation Copilot launched in September with over 220 faculty and staff participating. Throughout the semester, individuals reviewed a series of videos highlighting the power of Copilot within Outlook, Word, Excel, PowerPoint, Teams, Meetings, and Copilot Chat.  Each individual then explored how Copilot can be applied within their respective job responsibilities and provided insights via a feedback form in Canvas.  Additionally, the cohort had some lively discussions via Teams.  Over 100 participants have Continue reading Operation Copilot: Highlights from the Fall Cohort

Staff Mailbag: Zoom Backgrounds in Teams Plus Training Tips for You

Microsoft Teams logoIt’s been a little over a year since the campus transitioned to Microsoft Teams, and there is no shortage of questions about the Teams interface and the applications you might encounter. In this month’s Staff Mailbag, we’re answering a question that recently came up in the SMU Branding Workshop. Then, to close this year’s Staff Mailbag, we’ll provide you with several handy resources to keep your Microsoft Teams knowledge up-to-date. Continue reading Staff Mailbag: Zoom Backgrounds in Teams Plus Training Tips for You

Quick Tip: Working with Copilot Agents

In this installment of the OIT Quick Tip, I show you the basics of creating and working with Microsoft Copilot Agents. Agents can help you with specific tasks based upon your instructions, saving you prompting time when using the agent frequently. Continue reading Quick Tip: Working with Copilot Agents