New Outlook for Mac: Why You Don’t Want To Turn It On

Our Mac users may have heard that there is a new Outlook available. While you may be aware of some of its new features, the IT Help Desk encourages users to not enable the New Outlook.

Even though the New Outlook button displays on your ribbon, please keep it in off mode as it will not be able to configure Outlook Exchange.

Outlook for Mac ribbon Continue reading New Outlook for Mac: Why You Don’t Want To Turn It On

Mac Users: Don’t Upgrade to Monterey… Just Yet!


macOS MontereyApple recently announced that the latest update to its macOS, Monterey, is available to the public. While we know people are eager to update to the latest OS to take advantage of the new enhancements for key apps; including Safari, Messages, and Maps, as well as new privacy features, we recommend that users wait until the next “dot” OS update before upgrading University-owned Macs. Continue reading Mac Users: Don’t Upgrade to Monterey… Just Yet!

macOS Big Sur: Safe to Upgrade Yet?

 SMU macOS users can update to Big Sur. This news item was published in January 2021, is now outdated, and is preserved for historical reference only.

Apple macOS Big SurA few weeks ago, we mentioned the release of Apple’s latest desktop operating system, Big Sur. We also told you not to upgrade your devices until we had time to investigate compatibility and any issues that may arise. Today, we’re happy to announce that you can now start upgrading your devices, but before you do, please keep the following in mind. Continue reading macOS Big Sur: Safe to Upgrade Yet?

Mac Users: Don’t Upgrade to Catalina… Just Yet!

 SMU macOS users can update to Catalina. This news item was published in October 2019, is now outdated, and is preserved for historical reference only.

macOS Catalina is available todayThe newest version of macOS 10.15 Catalina is now available. We highly recommend not updating to this OS as it will be problematic for various 32-Bit software packages causing the software to not run. Continue reading Mac Users: Don’t Upgrade to Catalina… Just Yet!

Apple Strikes Back: Mac Pro Revived at WWDC

The long-awaited announcement has finally been made: the new Mac Pro.

The 2019 Mac ProAt the Worldwide Developers Conference happening this week, Tim Cook revealed the totally revamped top-of-the-line Mac for power users and professionals. Gone is the oft-derided “trash can” form factor that Apple claims stifled upgradability. The old cylinder not only had trouble accommodating more hardware but also had thermal issues with higher-power graphics cards. This go-round, Apple has returned to what is often called the “cheese grater” design of Macs past.

Continue reading Apple Strikes Back: Mac Pro Revived at WWDC