Just wait to upgrade to Big Sur?

macOS Big Sur: Safe to Upgrade Yet?

 SMU macOS users can update to Big Sur. This news item was published in January 2021, is now outdated, and is preserved for historical reference only.

Apple macOS Big SurA few weeks ago, we mentioned the release of Apple’s latest desktop operating system, Big Sur. We also told you not to upgrade your devices until we had time to investigate compatibility and any issues that may arise. Today, we’re happy to announce that you can now start upgrading your devices, but before you do, please keep the following in mind.

How do I upgrade?

The upgrade to Big Sur can be started by either going to the Apple menu in the top-left and selecting System Preferences, then Software Update.

macOS Software Update

You can also access the upgrade in the Mac App Store. As always, make sure your important files and backed up before starting the installation process! Also, make sure to keep laptops plugged into a power source during the install.

Using antivirus? Check your version.

Before you take the big step of upgrading your SMU device to Big Sur, be sure to check the version of your antivirus software, such as Cylance, currently on your Mac. For example, with Cylance, you can do this by clicking on the Cylance icon in your top toolbar, then click About. Make sure the version that appears is 2.1.1580 or above. If so, you’re clear to upgrade! If not, let the IT Help Desk know so they can help with updating Cylance before your upgrade.

Possible Issues with Box

Some Mac users have reported issues using the Box Drive application with macOS Big Sur both on newer Macs with the M1 Apple Silicon processor and older devices with Intel processors. Box is currently working to resolve these issues and they have a workaround for Intel users.

For additional information on how to upgrade, take a look at this article from Apple or give the IT Help Desk a call!

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Zach Peterson

Zach is a Senior IT Training & Communications Consultant with OIT. Zach began his SMU career at the IT Help Desk in 2012 and joined the Training & Communications Team in 2015. He is a 2011 graduate from the University of North Texas and obtained a Master of Liberal Studies degree from SMU in 2018. He enjoys reading and collecting vintage and antique radio sets. He grew up in Valley View, Texas near Denton.