macOS Monterey… Just Wait!

Mac Users: Don’t Upgrade to Monterey… Just Yet!

macOS MontereyApple recently announced that the latest update to its macOS, Monterey, is available to the public. While we know people are eager to update to the latest OS to take advantage of the new enhancements for key apps; including Safari, Messages, and Maps, as well as new privacy features, we recommend that users wait until the next “dot” OS update before upgrading University-owned Macs.

As always with a major new release, there are bound to be issues and it is possible that not all of the applications you use are compatible with it yet. Any software you downloaded from the Ivanti End User Management Portal is supported by OIT and should be compatible. We have noticed an issue with BlackBerry Cybersecurity’s Cylance tool that prevents users from installing macOS Monterey. We are hoping the vendor will have a solution soon. Also, be aware, some users have reported that the OS has “bricked” their older Mac computer.  If you have an older Intel-based Mac, it might be best to wait a few weeks for the availability of MacOS 12.1.

If you use applications that you downloaded on your own, it is your responsibility to ensure they are compatible with the new OS before you upgrade. We recommend visiting the application’s website or reaching out to their customer support team to check before upgrading.

Tips for a Successful Update

When it does come time to update to macOS Monterey, here are some basic steps to protect your data and ensure that the upgrade runs smoothly:

If you have any questions, please feel free to contact the IT Help Desk at 214.768.HELP (4357) or

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Ian Aberle

Ian Aberle is an Adobe Creative Educator and the Senior IT Communications Specialist & Trainer for the Office of Information Technology (OIT). For over 25 years, he has helped the SMU community use technology and implement digital and web media through multiple roles with the Digital Commons, SMU STAR Program, and now OIT. Ian enjoys photography and road trips with his family in his free time.