Apple recently announced that the latest update to its macOS, Monterey, is available to the public. While we know people are eager to update to the latest OS to take advantage of the new enhancements for key apps; including Safari, Messages, and Maps, as well as new privacy features, we recommend that users wait until the next “dot” OS update before upgrading University-owned Macs.
As always with a major new release, there are bound to be issues and it is possible that not all of the applications you use are compatible with it yet. Any software you downloaded from the Ivanti End User Management Portal is supported by OIT and should be compatible. We have noticed an issue with BlackBerry Cybersecurity’s Cylance tool that prevents users from installing macOS Monterey. We are hoping the vendor will have a solution soon. Also, be aware, some users have reported that the OS has “bricked” their older Mac computer. If you have an older Intel-based Mac, it might be best to wait a few weeks for the availability of MacOS 12.1.
If you use applications that you downloaded on your own, it is your responsibility to ensure they are compatible with the new OS before you upgrade. We recommend visiting the application’s website or reaching out to their customer support team to check before upgrading.
Tips for a Successful Update
When it does come time to update to macOS Monterey, here are some basic steps to protect your data and ensure that the upgrade runs smoothly:
- Check compatibility – macOS Monterey supports most Mac models introduced in 2015 and later, with additional support for Mac Pro and Mac mini.
- Make a backup – Before you upgrade, make a complete backup with Code42’s CrashPlan, Time Machine, or store your files in iCloud.
- Free up space – The installer requires 20GB of free disk space to install. You can free up space using tools that come with your Mac.
If you have any questions, please feel free to contact the IT Help Desk at 214.768.HELP (4357) or email@example.com.