Microsoft has recently streamlined the call transfer process by introducing a new transfer button in Microsoft Teams that will display on your phone later this fall. This new feature will eliminate the confirmation of transfer and improve the overall user experience when transferring calls, making it more intuitive and user-friendly. Continue reading Streamlining Call Transfers with Microsoft Teams’ New Transfer Button
Category: Announcement
Security Awareness Month Essentials: OIT’s Greatest Hits
Welcome to Cybersecurity Awareness Month!
Observed every October, Cybersecurity Awareness Month was created by the U.S. Department of Homeland Security (CISA) and the National Cybersecurity Alliance, and is a collaborative effort between government and industry to ensure every American has the resources they need to stay safer and more secure online. Continue reading Security Awareness Month Essentials: OIT’s Greatest Hits
NetID is Coming!
We mentioned back in August that SMU was moving to using Microsoft Entra ID as our primary Single sign-on (SSO) service. One of the most significant differences that SMU users can expect as part of that change is the support for NetID to sign in to SMU services. For most users, the NetID will look much like your @smu.edu email address. For some, such as Authorized Payers on your accounts, it will be their current login name plus the @smu.edu. While the switchover with our SSO has not happened yet, we encourage everyone to start using their NetID today. Continue reading NetID is Coming!
Updated Restart Requirements for SMU-Owned Macs
To maintain optimal performance and security for our Mac computers on campus, we are implementing an updated restart policy in our device management platform, Jamf. Regularly restarting your computer is essential for keeping the operating system up to date, resolving memory issues, and ensuring that applications run smoothly.
Here’s an overview of the new policy! Continue reading Updated Restart Requirements for SMU-Owned Macs
Web Team To Improve SEO with Sitecore Update
On September 17, 2024, OIT will roll out another improvement for Sitecore to enhance our Search Engine Optimization (SEO). As mentioned in SMU.edu and SEO: A Constant Evolution, improving our website’s SEO will increase its visibility in Google, Bing, and other search engines. To help reach that goal, OIT is standardizing the use of lowercase characters in our URLs and is now ready to implement the change to Sitecore for links created with the internal link feature.
For those of you who are not Sitecore authors, currently, when Sitecore’s internal link feature generates a link, Continue reading Web Team To Improve SEO with Sitecore Update
