Planning to upgrade your phone or get a new one as a gift this holiday season? Don’t forget one critical step: transferring your Duo multi-factor authentication account to your new device. Without a proper transfer, you could end up being locked out of SMU apps and services. Don’t worry—the process is straightforward, and we’re here to help you plan ahead to ensure a smooth transition when returning to campus. Here is how to get started: Continue reading Getting a new phone for the holidays? Don’t leave Duo behind!
Later this month, OIT will enable several new features in Duo to provide additional account protection. The first three changes pertain to the device enrollment portal and add new designs, features, and protection. 
Last week, OIT notified the campus of a successful phishing campaign targeting the SMU community. In this campaign, we noted that cybercriminals had begun using a new technique where they repeatedly send Duo requests to users who have shared their username and password to annoy users into approving the two-factor request.