Outlook – Page 6 – IT Connect

Issues with Outlook for Mac and El Capitan

Looks like another major application is having problems with Apple’s latest OS release, El Capitan. This time, the popular email client Microsoft Outlook for Mac is having difficulty with the OS. The problem identifies itself when the application tries to connect to the server to sync email and the application locks up. If you use Microsoft Outlook, you are highly encouraged not to update to the last Mac OS at this time.

In an emailed statement to Computerworld, a Microsoft spokeswoman said the company is looking into the problem.

“We know that some users may be experiencing issues with Office 2016 for Mac running on El Capitan,” the statement read. “We are actively investigating the matter with Apple. Until there is a fix, we recommend people install the latest updates to Office 2016 for Mac using Microsoft AutoUpdate.”

The Project Manager for Outlook, Faisal Jeelani, recently commented on a post on the company’s support forum.

We are aware of the issue with Outlook 2011 on El Capitan and of Office 2016 on El Capitan.

We are working on a fix for 2011 and for 2016 we are working closely with Apple to resolve this issue as soon as possible. Unfortunately we do not have any timelines for either fix, please stay tuned and thank you for your understanding.

While Microsoft is acknowledging that users of its Office for Mac 2016 application suite are encountering frequent crashes and that their team is working on a fix, there is no timeline for an update. Until then, Microsoft suggests that users can work around this issue by running Outlook for Mac 2011 on Mac OS X Yosemite (version 10.10) or an earlier version.

Resist the Urge to Answer the Email Now

It’s so easy to quickly reply to email as soon as you receive it. Consider scheduling times to process email throughout the day. Otherwise, you may end up buried in your inbox! If you are working on a critical project, consider using an Outlook Alert to let others know you won’t be processing email until a specific time. Here are tips to consider when processing email.

Delete It
Delegate It – Can this be assigned as a task or forwarded?
Do It – Will it only take a few minutes to process? Do it now.
Delay It – Calendar the item or put on your task list, so you will remember it later.

Interested in learning more about Outlook?

Outlook Productivity Webinar

Wednesday, Feb 4 from 12:00 pm – 1:00 pm

Register

Do you ever feel like you are drowning in email and need some strategies to reduce inbox clutter? The Outlook Productivity session will help you beef up your inbox and calendar skills at the start of the new year! In this session, we will cover a number of time saving tips in Outlook 2013 to manage your electronic communications more effectively.

Learn how to:

Create quick steps to process mail in a timely manner
Minimize distractions by creating rules and alerts
Utilize task features including: categories, custom fields, view settings and more…

Tips for Using Student Email at SMU

Navigate your email with ease

With Office 365, your email is even smarter. Find important messages, communicate confidently, and collaborate with others in real time.

Quickly view your important messages

Take control of your inbox. People View lets you read important messages first—from those you communicate with most often. Expand or collapse this view depending on your needs.

Learn more

Avoid common mistakes

Have you ever selected Reply All to a large group? MailTips warns you about common mistakes before you send an email. Turn MailTips on or off or customize which tips appear.

Learn more

Always share the latest file

Your email is now fully integrated with OneDrive for Business, allowing you to easily share your work with others while always maintaining just one version.

Learn more

Search your email

Find exactly what you’re looking while on the go for by searching your email directly from Outlook Web App. You can search by sender and date and filter to get what you want quickly.

Learn more

Email Calendar Availability

Here’s an easy step to send someone your Outlook calendar availability!

From the calendar tab, select E-mail Calendar.

Select the desired Date Range.
In the detail section, select the desired availability options you want to share.

Select/deselect the working hours only options.
You can choose the layout you prefer by clicking the show button under the advanced section. To close, click ok.
An email will then populate with a screenshot of the layout you selected.

Calendar view

List View

Tips for Better Calendar Use in Office 365

Simplify your scheduling

A busy day means a complicated calendar. With Office 365, students at SMU can easily set up and manage your meetings–saving you time to get more done.

See other people’s calendars

Add a team member directly to your calendar view to see their availability whenever you want. Overlay their calendar with yours or hide it as needed.

Learn more

Quickly set up a meeting

See the availability of all attendees and nearby conference rooms without leaving your meeting invitation.

Learn more

Search your calendar

Need to find an event on your calendar but don’t know when it occurred? Whether you’re using Outlook or Outlook Web App, you can quickly search your calendar, or other people’s calendars, to find a particular event.

Learn more

For more information on Office 365 at SMU, please visit our webpage http://www.smu.edu/BusinessFinance/OIT/Services/o365.