What You Need to Know When You Need It

We’re now communicating project news when you need it. Starting this week, we’ve begun posting articles in our blog IT Connect instead of the bi-monthly Technology News. Our weekly down-to-earth blog has details on upcoming projects, tech tips, training, and more.

SMUoit-Twitter-IconFollow us on Twitter @smuoit for updates when new posts are available.

Updating Emergency Contacts in my.SMU

If you haven’t recently, it’s a good time to update your emergency contacts in my.SMU.

Faculty & Staff Instructions

  1. From the landing page, select Personal Information located under Employee Self – Service.employee self service
  2. Click on Emergency Contacts.
  3. Click Add Emergency Contact.
  4. Enter the Contact Name.
  5. Indicate the Relationship to Employee. If the employee has the same address or telephone select one of the following options:relationship to employeeIf you indicated that the emergency contact address or phone is the same as yours it will display on the screen and can be edited if needed.
  6. If the contact has a different address select Edit Address to provide address information.
  7. If the contact has a different phone select Add Phone Number and indicate the Phone Type and Phone Number.
  8. Click Save. To view a contact list select the Return to Emergency Contacts link.
  9. For multiple contacts check one to be the Primary Contact.primary contact
  10. Edit or Delete contacts by selecting the appropriate icons.edit or delete
  11. Click Save.

Student Instructions

Visit the Update/Verify Personal Info section of the Student Self-Service tutorial: sites.smu.edu/oit/training/story/studentselfservice/story.html.

Excel for Windows Tips and Shortcuts Webinar

Boosting Your Efficiency and Productivity

Offered by Lynda.com

lynda webinar

Explore Microsoft Excel tips and shortcuts you can use every day on a Windows operating system. Join Dennis Taylor, spreadsheets expert and lynda.com author, to unlock techniques for navigating, copying and pasting, writing formulas, entering data, creating charts, and formatting.

This webinar will discuss:

  • Keystroke combinations
  • Toolbar and menu options
  • Cells, columns, rows
  • And more
  • Q&A session to follow.

All registrants are provided with a recording of the webinar and the slide deck after the event.

Register Now 

Webinar details:

  • Thursday, May 21, 2015
  • 11 a.m. to noon PT 
  • 2 to 3 p.m. ET
  • FREE


Speaker: Dennis TaylorDennis Taylor

Dennis Taylor has more than 25 years of experience working with spreadsheet programs as a book and tutorial author, speaker, seminar leader, and facilitator. Since the mid-1990s, he has been the author or instructor of numerous Excel video and online courses, and has traveled throughout the US and Canada presenting more than 300 seminars and classes.

Dennis has written and co-authored multiple books on spreadsheet software, and has presented more than 500 Excel webinars. He has worked with hundreds of corporations, government agencies, colleges, and universities. He lives in Boulder, Colorado.

Voicemail Replacement Project

The Voicemail Replacement Project is approaching the pilot phase. When the new service comes online, some exciting new features will be available. In addition to being able to check voicemail with your phone, staff and faculty will also be able to receive voicemail via email. This will provide a text voicemail transcription in your inbox. The new voicemail will integrate with the existing desktop phones, and users will have ability to manage email and calendar items via voice commands.

Unified MessagingWe anticipate that the pilot phase will begin after the end of the spring semester. If you are a faculty or staff member interested in being a part of the pilot group, please contact the IT Help Desk. The Voicemail Replacement Project is a part of the larger Unified Communications Project which seeks to enhance telecommunication services for the campus.

Distributed Antenna Service (DAS): Cell Phone Coverage Update

By Amber Clark

The DAS Initiative to improve cell phone coverage across campus completed phase one of five on March 4th. All carriers (AT&T, Sprint, T-Mobile and Verizon) are present in the Residential Commons.  Phase two is estimated to be complete this August and includes Residence Halls:

  • Shuttles
  • Mary Hay
  • Peyton
  • Virginia Snyder
  • Boaz
  • Morrison McGinnis
  • McElvaney
  • Cockrell McIntosh
  • Hawk
  • Martin