The Student Technology Survey was conducted to gather information about what the current student body believes are the most crucial technology-related issues at SMU. Partnering with the CIO Student Advisory Board, OIT’s Academic Technology Services completed surveys of over 1,000 students during a two-week period during the fall 2023 term and collected both quantitative and qualitative data focusing on OIT systems, resources, and technical support, including the IT Help Desk and teaching technologies. Continue reading Student Technology Survey Highlight Areas for Growth [Infographic]
Author: Ian Aberle
Ian Aberle is an Adobe Creative Educator and the Senior IT Communications Specialist & Trainer for the Office of Information Technology (OIT). For over 25 years, he has helped the SMU community use technology and implement digital and web media through multiple roles with the Digital Commons, SMU STAR Program, and now OIT. Ian enjoys photography and road trips with his family in his free time.
Network Maintenance and Scheduled Service Outage for August 3rd
OIT will perform critical maintenance in the University Data Center on Saturday, August 3, 2024, from 9 p.m. to 1 a.m. on Sunday, August 4, 2024. During the maintenance window, access to all servers and services will be intermittent. In order to minimize the impact on the campus, the work is scheduled during a low-usage period. Continue reading Network Maintenance and Scheduled Service Outage for August 3rd
Skype Telephone Issues Resolved
We have a fix for campus AudioCodes VoIP phones that were unable to sign in to Skype for Business due to a firmware issue. The vendor has provided a firmware update that resolves the issue. We have pushed the new firmware out to the phones, and anyone impacted by this issue can now Continue reading Skype Telephone Issues Resolved
Canvas Plus: July 2024 Edition
In our Canvas Plus Monthly, we discuss the new features and enhancements available in the Canvas LMS and any updates to academic technology/software that are integrated into Canvas. This month we look at new updates to course announcements and how students show their names should be pronounced, plus further advancements in discussions, pages, modules, and more. Unless otherwise specified, all Canvas updates will be available within Canvas by the 3rd weekend of the month. Continue reading Canvas Plus: July 2024 Edition
Faculty Technology Workshops — FTW! Back-to-School Bootcamp Starts August 13
Whether you’re a faculty member totally new to Canvas or other SMU academic technology, or you want a refresher before the next term, our Faculty Technology Workshops have all you need to hit the ground running and make your courses the best they can be. Let us come together and discover the latest developments and best practices for using the Canvas LMS, A.I. tools, and more in the classroom. Continue reading Faculty Technology Workshops — FTW! Back-to-School Bootcamp Starts August 13
