Ian Aberle

Focused Inboxes To Be Disabled by Default in Outlook and How to Enable

One of the benefits of our move to the cloud in the Mailbox Migration project will be to provide easier configuration options for email clients, better security, and more mailbox storage capacity. To get there, we need to change some current configurations and security settings. Some of these, have already been completed, but come next Monday, January 23, 2023, we will set the Focus Inbox feature to off by default as another step in this project. Continue reading Focused Inboxes To Be Disabled by Default in Outlook and How to Enable

IT Help Desk Hours During Winter Break

Starting Monday, December 19, 2022, the IT Help Desk will have reduced hours over the Winter Break. The updated hours are below. The IT Help Desk will return to regular operating hours on Tuesday, January 3, 2023. Continue reading IT Help Desk Hours During Winter Break

University Moves to Restrict Common Words for Passwords

In an effort to strengthen password security, starting December 19, 2022, any new password may not contain all or part of the user’s account name, common passwords, or words related to an SMU campaign that are vulnerable to password-guessing attacks. Continue reading University Moves to Restrict Common Words for Passwords

Technology Community Recognizes OIT Leaders

We all know how great our colleagues at SMU are, but it is always nice when others recognize the accomplishments and hard work of our community members. Recently, a couple of the Office of Information Technology’s leadership team have been honored as finalists, and even winners, in their fields. Continue reading Technology Community Recognizes OIT Leaders

Duo Mobile Ends Support for Android 8/9 and iOS 13

Over the past several years, we have begun to rely heavily on Duo Security for our Two-Factor Authentication. With the ending of support for SMS and Phone Callback verification this year, the Duo Mobile app has become our preferred method of authenticating with our services. Because of that, changes to the app impact us all, and we want you to be aware that effective February 9, 2023, Duo Mobile will no longer support Android 8, Android 9, and iOS 13. Due to this change, we highly recommend the SMU community upgrades their devices’ operating systems by February 1, 2023. Continue reading Duo Mobile Ends Support for Android 8/9 and iOS 13