OIT recently deployed Abnormal Security to supplement Microsoft Defender for Office 365, our primary email security (anti-spam) application. Utilizing artificial intelligence as part of the criteria to determine if a message is malicious, these applications help to eliminate emails that are unsolicited or contain threats to data security. With assistance from our end users, the AI learns to correctly identify suspicious messages by the act of users dragging and dropping false positive spam from Junk to Inbox, or vice versa for any unsolicited or unwanted messages. Other methods of strengthening the results include using the Report Message button in Outlook or forwarding messages to spam@smu.edu. Continue reading AI for Your Inbox? Improving Incoming Emails Being Marked as Junk
Tag: junk email
Your New Spam Filter: What to Expect
Earlier this summer we told you about our upcoming switch to a new spam filter for SMU email accounts. Well, the time is here to make the switch! As we move to the new Microsoft Defender-based filtering platform in the coming weeks, here’s a summary of how to report spam and view your Junk E-Mail folders. Continue reading Your New Spam Filter: What to Expect
