In August, we launched our new website, smu.edu/aitraining, featuring various AI solutions for the campus community. While AI initiatives have been underway on campus for a while through the Coalition of the Willing, we were especially excited to announce our AI Staff initiatives to help our staff become more comfortable with this rapidly evolving and expanding discipline.
Continue reading Learn About AI and More in This Fall’s IT Training Courses
For our September edition of Staff Mailbag, we wanted to address a few questions we recently received. This month, we’ll examine where to go when you suspect a software outage, and how to find recorded Teams meetings. Continue reading Staff Mailbag: How to Find Outage Updates and Teams Recordings
While Apple has launched Tahoe as its latest update to macOS, we recommend that users wait until the next update before upgrading University-owned computers. We know you may be chomping at the bit to click install, but we are currently reviewing any potential conflicts with other University applications or fixes that might be needed.
While you wait, here are a few features that our Mac users can expect in the upcoming weeks. Continue reading SMU macOS Users, Don’t Upgrade to Tahoe Just Yet!
As the fall semester has begun, the days get shorter, and the rush of college football action and traditions begin to course through the Hilltop. During our biggest athletic events, it’s quite a task to ensure all of our visitors have a pleasant experience, and that, of course, includes good cellular coverage! We’ve been working hard to provide even better services for students, visiting fans, and the athletes themselves. Here’s a sampling of what we’ve been up to. Continue reading Tech Improvements Power Up the Game Day Experience
Last month, we shared that a new public wiki is coming. This month, we have our first site available on the new resources.smu.edu public wiki, the OIT Knowledge Base, and we are now accepting requests to transfer sites to the new wiki. Designed to make our technical documentation, knowledge base articles, and policies accessible to a broader audience, Resources.SMU supports our goals of visibility, transparency, and knowledge sharing across the university and beyond. Continue reading Resources.SMU: The Wiki for All of Us
