For our September edition of Staff Mailbag, we wanted to address a few questions we recently received. This month, we’ll examine where to go when you suspect a software outage, and how to find recorded Teams meetings. Continue reading Staff Mailbag: How to Find Outage Updates and Teams Recordings
Category: Training Insider
Need Help Prompting AI Models? Try Prompt Cowboy!
If you’ve been working with AI chatbots lately (who hasn’t?!), you may occasionally run into issues getting the results you’d like. While large language models (LLMs) can be very powerful tools for all kinds of tasks, they also suffer from the classic pitfall of computing: they’re only as smart as the operator. Your input is critical to providing the correct information and context for the AI model to complete your task without errors and hallucinations. If you are trying to improve your AI input, there’s a tool that can help! Continue reading Need Help Prompting AI Models? Try Prompt Cowboy!
Empowered by AI: New AI Training Pathways Available for Staff
AI isn’t coming to campus; it’s already here. In fact, you may have heard the buzz on campus regarding SMU’s Generative AI Coalition of the Willing, which launched in May 2024. This initiative partnered with our schools and key departments to engage in AI experimentation and learn from each other. The coalition has been a success and has continued to expand. Now, we’re rolling out targeted AI training designed specifically for staff this fall.
There will be three training series available: Continue reading Empowered by AI: New AI Training Pathways Available for Staff
Staff Mailbag: 4 Steps to Declutter Your Teams Application
I’m drowning in Teams channels I haven’t touched in months. What can I do help clean up the clutter?
In this installment of our Staff Mailbag, we’ll take a look at a few steps you can take to prevent Teams overload. While Microsoft Teams is a powerful tool, when left unmanaged it may eventually feel like you’re entering a virtual jungle, especially if you are part of a plethora of teams and you are juggling multiple responsibilities.
Here are a few practical tips you can use to start making headway in your Teams client now. Continue reading Staff Mailbag: 4 Steps to Declutter Your Teams Application
Student Affairs Staff Earn Excel Certification Together
Last spring, at the end of one of my Excel trainings, I overheard Jade Weaver pitching the idea of Excel certification and summertime learning to her Division of Student Affairs colleague, Kim Nelson Pryor.
With summer approaching, Jade, the Associate Director of the Hunt Leadership Scholars Program at the Hegi Family Career Development Center, and Kim, the Director for Student Affairs Assessment and Analytics, realized they’d have a little breathing room to dedicate time to sharpening their Excel skills. Continue reading Student Affairs Staff Earn Excel Certification Together
