It’s been a little over a year since the campus transitioned to Microsoft Teams, and there is no shortage of questions about the Teams interface and the applications you might encounter. In this month’s Staff Mailbag, we’re answering a question that recently came up in the SMU Branding Workshop. Then, to close this year’s Staff Mailbag, we’ll provide you with several handy resources to keep your Microsoft Teams knowledge up-to-date. Continue reading Staff Mailbag: Zoom Backgrounds in Teams Plus Training Tips for You
Category: Teams
Staff Mailbag: How to Find Outage Updates and Teams Recordings
For our September edition of Staff Mailbag, we wanted to address a few questions we recently received. This month, we’ll examine where to go when you suspect a software outage, and how to find recorded Teams meetings. Continue reading Staff Mailbag: How to Find Outage Updates and Teams Recordings
Staff Mailbag: 4 Steps to Declutter Your Teams Application
I’m drowning in Teams channels I haven’t touched in months. What can I do help clean up the clutter?
In this installment of our Staff Mailbag, we’ll take a look at a few steps you can take to prevent Teams overload. While Microsoft Teams is a powerful tool, when left unmanaged it may eventually feel like you’re entering a virtual jungle, especially if you are part of a plethora of teams and you are juggling multiple responsibilities.
Here are a few practical tips you can use to start making headway in your Teams client now. Continue reading Staff Mailbag: 4 Steps to Declutter Your Teams Application
AudioCodes 455HD Phone Update: New Features Coming May 19
Beginning Monday, May 19, OIT will begin updating the AudioCodes 455HD phones. The latest update provided by Microsoft will indicate two new feature updates, Shared Lines and Line Keys. To prepare you for the update, we’ve included information on how to log in and what information is available on the feature updates.
Continue reading AudioCodes 455HD Phone Update: New Features Coming May 19
Microsoft Teams Phone Migration Project Completion: A Summary
After many months of planning, testing, and implementation, we are delighted to announce that the migration of telephones from Skype for Business to Microsoft Teams is complete! Around 3,200 telephone lines were migrated, with approximately 1,000 headsets and desk phones distributed to the community. Here’s a summary of what we’ve accomplished and information to make the most our of your new phone. Continue reading Microsoft Teams Phone Migration Project Completion: A Summary

