The Student Technology Survey was conducted to gather information about what the current student body believes are the most crucial technology-related issues at SMU. Partnering with the CIO Student Advisory Board, OIT’s Academic Technology Services completed surveys of over 1,000 students during a two-week period during the fall 2023 term and collected both quantitative and qualitative data focusing on OIT systems, resources, and technical support, including the IT Help Desk and teaching technologies. Continue reading Student Technology Survey Highlight Areas for Growth [Infographic]
Category: Announcement
New STABLE Mobile App and Enrollment Services Teams Added
On August 4, 2024, we will introduce several new features to STABLE, as well as onboard additional support teams to use the system. Continue reading New STABLE Mobile App and Enrollment Services Teams Added
Network Maintenance and Scheduled Service Outage for August 3rd
OIT will perform critical maintenance in the University Data Center on Saturday, August 3, 2024, from 9 p.m. to 1 a.m. on Sunday, August 4, 2024. During the maintenance window, access to all servers and services will be intermittent. In order to minimize the impact on the campus, the work is scheduled during a low-usage period. Continue reading Network Maintenance and Scheduled Service Outage for August 3rd
Skype Telephone Issues Resolved
We have a fix for campus AudioCodes VoIP phones that were unable to sign in to Skype for Business due to a firmware issue. The vendor has provided a firmware update that resolves the issue. We have pushed the new firmware out to the phones, and anyone impacted by this issue can now Continue reading Skype Telephone Issues Resolved
12twenty to Replace Handshake for Career Services
SMU has made the decision to move from Handshake to 12Twenty as our campus career services platform beginning in Fall of 2024. All of SMU’s career services offices will fully transition to 12twenty on August 1st. More information will be sent out in the coming weeks, including student login and system use information and information to campus offices to post on-campus student jobs.
If you have any questions or need assistance, please feel free to contact your area’s career services office.
