Sitecore at SMU 2018–2019 Infographic

Sitecore LogoThe Office of Information Technology (OIT) Web Team recently reviewed the usage of Sitecore on campus, support and training for Sitecore, and how the is being accessed. While this review can help with analyzing the effectiveness of the tool and our support, it will also help prepare us as we move to upgrade sites to the next generation of page layouts.

Some interesting tidbits are highlighted in the infographic, such as almost 4.2 million users visited SMU online last year. Of those users, most use Chrome or Safari to access This could be due to almost half of the users are accessing the site on mobile devices and those are the default browsers for Android and iOS.

As for Sitecore editors, of which there are almost 700, the top 7% of active editors – users that have logged in and made an edit within the last year – performed over 50% of all actions within Sitecore. Also, almost 10% of the editors are students.

More of these results can be seen in the following infographic.

Continue reading Sitecore at SMU 2018–2019 Infographic

Results of the 2017 Student Technology Needs Assessment [Infographic]

In 2017, the Office of Information Technology (OIT) surveyed students and staff regarding technology use and support in order to assess and improve existing OIT services and discover new and innovative areas to pursue. The Fall 2017 Student Technology Needs Assessment surveyed over 1,900 undergraduate and graduate students at SMU, and the Faculty Technology Satisfaction Survey collected information from almost 200 faculty members. Continue reading Results of the 2017 Student Technology Needs Assessment [Infographic]