Streamlining Educational Program Proposals for the EPC Website

This year, the Educational Programs Committee (EPC) partnered with OIT to enhance the efficiency and consistency of program proposals. In collaboration with the Provost’s Office, this initiative focused on simplifying the submission and approval process for faculty proposing new programs, adding classes, or discontinuing existing ones—all through DocuSign. Continue reading Streamlining Educational Program Proposals for the EPC Website

Quick Calc: A Game-Changer for Payroll Efficiency

When Oracle recently introduced a Quick Calc feature for PeopleSoft, Business Analyst Christina George recognized its potential to streamline payroll processes. After learning about the new functionality and its ability for paychecks to be calculated for an individual employee, rather than running a batch calc process each time any change is made during payroll processing, Christina knew she had to move forward with this implementation. Based on feedback and recommendations from the Oracle user community, Christina Continue reading Quick Calc: A Game-Changer for Payroll Efficiency

Enhancing Microsoft Certification Data Management

Microsoft Certified Associate badgeIn the fall of 2023, OIT partnered with the Cox School of Business to onboard 500 new students, aiming to help them achieve Microsoft Certification for the 2023-2024 academic year. This effort was part of the Business Leaders Institute (BLI) course for first-year students. In response, IT Training & Communications expanded its certification offerings by adding ten additional class sections, totaling 564 certifications, on top of its existing commitment of 43 class sections. These sections cover certifications in Microsoft Office programs, which are widely utilized across most schools on campus, with Excel and Excel Expert required for Cox students and PowerPoint and Word for students in Meadows’ Corporate Communications and Public Affairs.

Recognizing that managing 500 additional students presented significant resource challenges, the team reviewed strategies to meet the increased demand. They extended testing times and added proctor resources to assist with physical resource limitations. Additionally, they examined the efficiency of data handling and grade reporting processes. Continue reading Enhancing Microsoft Certification Data Management

The Vector Governance Committee: A Collaborative Approach to Employee Training at SMU

A screenshot of the Vector Solutions service page.Samantha Tellone, Sr. Business Analyst with OIT has been instrumental in establishing the Vector Governance Committee, an initiative to enhance the oversight and management of required training courses for faculty, staff, and employees.

About a year ago, Samantha, alongside Ron Lujan, Director ERP (my.SMU), began creating a training governance structure. This initiative arose from previous discussions with Mary Stall, Senior HR Specialist, who recognized the need for additional assistance in helping to ensure essential training requirements such as Continue reading The Vector Governance Committee: A Collaborative Approach to Employee Training at SMU

Student Technology Survey Highlight Areas for Growth [Infographic]

The Student Technology Survey was conducted to gather information about what the current student body believes are the most crucial technology-related issues at SMU. Partnering with the CIO Student Advisory Board, OIT’s Academic Technology Services completed surveys of over 1,000 students during a two-week period during the fall 2023 term and collected both quantitative and qualitative data focusing on OIT systems, resources, and technical support, including the IT Help Desk and teaching technologies. Continue reading Student Technology Survey Highlight Areas for Growth [Infographic]