The IT Help Desk has relocated to the main floor of the Hughes-Trigg Student Center for the 2015—2016 school year while the Fondren Library Center is being remodeled.
Our summer hours are as follows:
Monday through Friday from 8am to 6pm.
Saturday and Sunday, we are closed.
Beginning on July 13, OIT will transition the existing campus voicemail system to the new Unified Messaging service.
This new service will deliver voicemail messages straight to your email mailbox. A speech-to-text transcription will be included in the email message along with the actual audio file. In addition, users can call into the voicemail system to retrieve messages as well as access email, calendar appointments and more. If an individual calls your number but does not leave a message, a missed call notification will be delivered to your email as well. All of these features (and more) can be controlled from the options menu within webmail.smu.edu.
OIT personnel will be migrated the week of July 13. The week of July 20, a pilot group will be migrated. This two week period will provide valuable feedback on both the migration process, our communications and our documentation. We will then schedule the remaining voicemail moves to take place during the months of August and September.
It is important to note that any messages that exist on the current voicemail system will NOT be migrated to the new system. Once your voicemail is migrated, you will no longer be able to access the old system. Therefore, it is imperative that you review any existing messages and document any numbers or details you may need from those messages before your scheduled migration. Each person will receive an email with the date of their migration and more detailed instructions.
To view additional information on this new service, visit http://www.smu.edu/BusinessFinance/OIT/Services/UnifiedMessaging.
In an effort to better serve you during the Fondren Library Center remodel, the IT Help Desk will be relocating to the main floor of the Hughes-Trigg Student Center for the 2015—2016 school year. We will still be providing the same excellent service that you have come to expect, just in a new location starting July 2.
Every summer, SPSS goes through a license renewal process. During this time, some customers will be given a countdown for when their license will expire. While this message is distressing, there is a 90-day grace period during which there will be NO disruption of service.
Once SMU has received the renewed licenses, all machines running SPSS versions 21 or 22 and have LANDesk installed will update automatically. Those who have software older than versions 21 and 22 will need to update to one of the two most recent iterations via LANDesk. Those who do not have LANDesk or would like assistance with updating to the two most recent versions should contact the SMU Help Desk for assistance. Version 23 will be made available at this time as well for those who would like to update. And of course, SPSS is available at all times via apps.smu.edu.
If you’re looking to relieve your life of unnecessary stress, try one of these tech-savvy methods to lighten your burden and make you feel ready to take on the world.
Meditation has proven itself as a common yet efficient way of managing stress, and with apps like Mindfulness and Calm, short meditation sessions are at your fingertips wherever and whenever you need them. The Breathe2Relax app provides you with breathing techniques to help you quickly simmer down in any situation.
While white noise machines do exist, you can quickly find hours’ worth of relaxing sounds on sites such as YouTube or Spotify, where there are multiple playlists to choose from, or by using the handy Relax Melodies app.
A Dublin startup called Galvanic created Pip, a biosensor which measures electrodermal activity associated with stress levels by having the user place their thumb on a small device. After calculating your levels, Pip can suggest techniques to reduce stress, and warn you if your stress levels are too high.
A great device to use for a re-energizing catnap is the Phillips Wake-Up Light. Described as an uplifting alarm clock, this accessory simulates a sunrise and accompanying sounds to help eliminate grogginess. According to a review by Health.com, even after just four hours of sleep, the experimenter woke up feeling refreshed, thanks to the new clock. An app with a similar purpose is SleepBot. Previously featured on our blog, this alarm clock app measures your movement while sleeping to determine the best time to wake you and leave you feeling refreshed.
