ExamSoft Retires on July 1, 2017.

ExamsoftOver the past few months, Academic Computing Services and your Academic Technology Services Directors (ATSD) have communicated with University faculty that SMU has ended its partnership with ExamSoft as of July 1, 2017. After that date, faculty will not have access to your exams, assessments, or question bank data. We would like to remind you again to retrieve any data or questions from ExamSoft before July 1, 2017. If you need help with this contact your ATSD or the IT Help Desk at 214-768-HELP. Continue reading ExamSoft Retires on July 1, 2017.

Introducing Respondus LockDown Browser

Responds LockDownWe are pleased to introduce Respondus LockDown Browser for use with Canvas Quizzes to “lockdown” a student’s browser during proctored exams.  The specialized browser, designed exclusively for secure quizzing, is stripped of all plugins and add-ons to provide a stable and secure testing experience.  If students attempt to take a “locked down” quiz through Canvas without the secure browser, they will be directed to download the application on their Windows or Apple systems, or to use the LockDown Browser on an iPad.   Continue reading Introducing Respondus LockDown Browser

Important Information about ExamSoft and Mac OS Sierra

ExamsoftThe recent update for Apple computers called macOS Sierra is incompatible with the ExamSoft’s SofTest.  Currently, ExamSoft has not provided a release date for a patch to their testing client. If you use SofTest for your courses, please do not to upgrade to Sierra on any Apple computer you intend to use with ExamSoft. Continue reading Important Information about ExamSoft and Mac OS Sierra

Early Issues with ExamSoft and El Capitan

Update: ExamSoft announces a new version of SofTest compatible with El Capitan is available now.

Update: ExamSoft announces a new version of SofTest supporting El Capitan will be available by the second week of November.


examsoftEl Capitan (OSX 10.11) was recently released to the public by Apple. While it is exciting to be the first one to use a new OS, if you use ExamSoft, we would urge you to wait.

At this time, ExamSoft’s SofTest is not compatible with El Capitan due to a vulnerability identified during the initial testing. If you are running El Capitan as your OS, ExamSoft will prevent you from downloading or registering SofTest on your device.  We urge you to please refrain from updating to El Capitan until an official support announcement has been made by ExamSoft.

Questions about Mac OS upgrade should be directed to the Help Desk.

If you need to access your ExamSoft account, please visit www.examsoft.com/smu. Log into the account under the ‘Administrator/Faculty’ area.  If you forgot your password, use the ‘Lost Password’ link to have it resent to you.

Post Updated 10/02 to include information about Mac OS upgrading and ExamSoft account login.