The SMU Online Production Services (OPS) team within the Office of Information Technology partners with faculty and course developers to design engaging, innovative, and high-quality online courses. Their mission is to support flexible, accessible learning for more than 10,000 SMU students, while collaborating across campus to drive digital teaching excellence and produce dynamic course media. Get to know the talented professionals behind the scenes who make online learning possible. Continue reading Meet the Team: SMU Online Production Services
Staff Mailbag: Zoom Backgrounds in Teams Plus Training Tips for You
It’s been a little over a year since the campus transitioned to Microsoft Teams, and there is no shortage of questions about the Teams interface and the applications you might encounter. In this month’s Staff Mailbag, we’re answering a question that recently came up in the SMU Branding Workshop. Then, to close this year’s Staff Mailbag, we’ll provide you with several handy resources to keep your Microsoft Teams knowledge up-to-date. Continue reading Staff Mailbag: Zoom Backgrounds in Teams Plus Training Tips for You
Spring 2026 Training Opportunities
From Sitecore to Artificial Intelligence, we’ve got quite the selection of IT training courses available for you for Spring 2026. Here’s what we have planned! Continue reading Spring 2026 Training Opportunities
Quick Tip: Working with Copilot Agents
In this installment of the OIT Quick Tip, I show you the basics of creating and working with Microsoft Copilot Agents. Agents can help you with specific tasks based upon your instructions, saving you prompting time when using the agent frequently. Continue reading Quick Tip: Working with Copilot Agents
FileMaker Transition to Cloud Enables Service Improvement
Earlier this year, OIT staffers worked to migrate SMU’s on-premises FileMaker server to FileMaker Cloud. This project was a success, resulting in reduced hardware overhead, better access control and security, and enabled new features for our FileMaker users. Continue reading FileMaker Transition to Cloud Enables Service Improvement
