Sitecore to be Upgraded Starting on January 5, 2018

UPDATE 01/08/2017: The Sitecore Update was rolled back to the previous version due to performance issues. The Web Team is working with the vendor to investigate the issue and The upgrade will be rescheduled for a later date.

Sitecore

On Monday, January 8, 2017, OIT will be upgrading the Sitecore Web Content System to version 8.2.5. The authoring environment will be unavailable from Friday, January 5, 2018, starting at 8 p.m. CST to Monday, January 8, 2018, at 12 p.m. CST. Continue reading Sitecore to be Upgraded Starting on January 5, 2018

Web Design: Using Data to Inform Design

Before and After images of the SMU Current Students page
Before (left) and after (right).

The SMU Current Students page recently received a facelift.  This page receives thousands of hits each week, making it one of the most popular pages on the University website. In this redesign, we used data to assess how students were using the page and inform the future user experience.

Continue reading Web Design: Using Data to Inform Design

OIT Resources for Your Sitecore Needs

SitecoreSMU’s main website holds around 45,000 web pages, and each one of those pages runs on our Content Management System known as Sitecore. If you have editing privileges on any of SMU’s web pages, you may already know the basics of how Sitecore works, but you also realize how complex and intimidating the system can sometimes be.

If you ever have any problems with Sitecore or are just curious about learning more about what it can do, we have plenty of resources to assist you. Continue reading OIT Resources for Your Sitecore Needs

Sitecore Forms: Let Your Web Page do the Work!

Please Note:

Sitecore’s Web Forms for Marketers (WFFM) is no longer supported. Please use LibWizard or contact the IT Help Desk to discuss possible alternatives.

SitecoreIf you manage or edit a web page within SMU’s Sitecore content management system, you may not know that there is a powerful feature that can be used to collect information from your page’s visitors.

Sitecore’s Web Forms for Marketers (WFFM) allow you to create forms that can be filled out by a visitor to your page. Once submitted, the data can be sent to you via e-mail or placed in a database. Say goodbye to third-party forms that don’t match your site’s design and take visitors away from your pages! Forms can be used to obtain information for a mailing list, collect registrations for an event, or any other use you see fit. Continue reading Sitecore Forms: Let Your Web Page do the Work!

Sitecore Office Hours to Get the Sitecore Help You Need.

Sitecore Clinic

Have a Sitecore question?  Want hands-on Sitecore help with a page edit, widget, form, or graphics?

Drop in anytime or schedule an appointment for a guaranteed time slot.  We’re here to help.

March Schedule for Sitecore Office Hours

Wednesday March 1* 2 – 4 p.m.
Wednesday March 8 2 – 4 p.m.
Wednesday March 15 Closed for Spring Break
(appointments may be available)
Wednesday March 22 2 – 4 p.m.
Wednesday March 29 2 – 4 p.m.

Location: * March 1ST Office Hours will be hosted in Fondren Library East 323. All other sessions will be hosted in the Fondren Library East 109 Classroom.

Know Before You Go: If you’re brand new to Sitecore, or if it’s been a while, consider taking an introductory class so that we can better assist you.  In-person sessions and on-demand webinars are available.  Learn more about web publishing at SMU.

This is a pilot program. We will continue to offer drop-in sessions in the future on a to-be-determined basis.


The Sitecore Knowledge Base has been recently updated to include Web Forms and department specific topics. Check it out at wiki.smu.edu/display/OITPublic/Sitecore+Knowledge+Base.

Page Updated 02/27/2017 with room changes.