How SMU Colleagues Are Leveraging the AI Bootcamp Experience

Over 185 SMU staff members have enrolled in our AI Operation Copilot Bootcamp. Staff who commit to completing the Bootcamp receive a Copilot Premium license, funded by OIT, for the academic year.

Microsoft CopilotThe AI Bootcamp, led by Rachel Mulry, Associate CIO for Planning and Customer Service, gives staff the opportunity to Continue reading How SMU Colleagues Are Leveraging the AI Bootcamp Experience

Learn About AI and More in This Fall’s IT Training Courses

AI TrainingIn August, we launched our new website, smu.edu/aitraining, featuring various AI solutions for the campus community. While AI initiatives have been underway on campus for a while through the Coalition of the Willing, we were especially excited to announce our AI Staff initiatives to help our staff become more comfortable with this rapidly evolving and expanding discipline.

Continue reading Learn About AI and More in This Fall’s IT Training Courses

Staff Mailbag: How to Find Outage Updates and Teams Recordings

an graphic of a mailbox with a letter in itFor our September edition of Staff Mailbag, we wanted to address a few questions we recently received. This month, we’ll examine where to go when you suspect a software outage, and how to find recorded Teams meetings. Continue reading Staff Mailbag: How to Find Outage Updates and Teams Recordings

OIT Launches Outages Site

icon of a network with an X over it.While it is not something we like to admit, sometimes our systems have a hiccup or two. But when they do, we want to keep our community informed, and to help with that, we have been testing a solution to help with that task. Over the past several months, we have been using smu.edu/outages to update the campus on service interruptions, and now we are moving it into full production mode. Continue reading OIT Launches Outages Site