New Annual Review Process: Update Your Department’s Directory Information

Directory assistance iconThe Office of Information Technology is introducing a new annual review process to help departments verify and update their public directory information. This fall, a Qualtrics survey will be distributed, allowing departments to update what appears on the SMU Department Directory webpage and ensure the accuracy of information for SMU call centers. Continue reading New Annual Review Process: Update Your Department’s Directory Information

Windows “Sign Out” Bug and Instructor Stations

icon of a bugA recent bug introduced with Windows updates is impacting the ability for users to “sign out” after logging into a domain-joined device, including all classrooms and labs. While Microsoft has acknowledged this bug was introduced with KB5041585 that impacts Azure Hybrid Joined devices by creating a broken Start menu, a complete fix will not be released by Microsoft until the end of Continue reading Windows “Sign Out” Bug and Instructor Stations

Overleaf Editor Simplifies Writing LaTeX

Overleaf logoGreat news! The Office of Information Technology and Faculty Technology Council are excited to announce that SMU has licensed Overleaf Professional, now available to all students, faculty, and staff. Overleaf is a powerful tool designed to enhance your scholarly research, writing, and publishing workflows, and it’s here to support your academic and research endeavors. Continue reading Overleaf Editor Simplifies Writing LaTeX

Audio and Visual: An Inside Look at SMU’s AV Team

The OIT AV Team group photoAs we gear up for an exciting fall semester here at SMU, we want to take a moment to introduce you to the dedicated professionals behind the Office of Information Technology’s AV team. This talented group plays a crucial role in ensuring our audiovisual systems run smoothly, handling thousands of tickets each year and supporting numerous upgrades and events. Their commitment to excellence shines through, especially with the recent renovations and expansions at the Cox School of Business. Continue reading Audio and Visual: An Inside Look at SMU’s AV Team