Quick Tip with Zach Peterson

Quick Tip: Using Outlook Reactions

In more recent versions of Microsoft Outlook you may have noticed several new features. You may also have noticed that you’ll occasionally see emoji reactions on some messages in your inbox, like this:

A screenshot of the emoji reactions for an individual email in Outlook.

What’s all this about? Outlook (both the desktop and web versions) have had the ability to “react” to messages as a quick reply for a good while now, and I’d like to show you the basics of how they work.
Starting with Outlook on the Web and Outlook for Mac back in 2022, emoji reactions were rolled out to every Outlook platform in September of 2023. Since then, you may have started seeing folks start using those reactions, and here’s how to access them.

Whenever you are reading an email, the option to react to the message will be in the upper right of the message, along with other buttons for add-ins and other integrated applications.

A screenshot of the reaction button in an email message in Outlook

Once you click on it, you’ll be given emoji options to select.

A screenshot of the emoji reaction options in Outlook.

Once you’ve clicked on an emoji, it will show as a reaction for you, the sender, and anyone else CC’d or BCC’d on the message. It’s a quick way to let the sender know you’ve seen the email without having to write something out if that isn’t needed, and reactions can always be taken back by clicking on the icon again.

If you aren’t seeing options for emoji reactions in Outlook, you may be due for an upgrade! You can update Office by using your Ivanti software portal or you can contact the IT Help Desk for assistance.

Published by

Zach Peterson

Zach is a Senior IT Training & Communications Consultant with OIT. Zach began his SMU career at the IT Help Desk in 2012 and joined the Training & Communications Team in 2015. He is a 2011 graduate from the University of North Texas and obtained a Master of Liberal Studies degree from SMU in 2018. He enjoys reading and collecting vintage and antique radio sets. He grew up in Valley View, Texas near Denton.