Are you ready to work smarter this spring and explore how AI might enhance your work? We’re excited to announce that registration is now open for the spring cohort of Operation Copilot—our popular AI training program using Microsoft Copilot. Continue reading Save Time and Boost Productivity with Our Self-Paced AI Training
Cayuse Sponsored Projects: Join Our January Sessions
This January, SMU’s Office of Research and Innovation is excited to launch our Cayuse training for Cayuse Sponsored Projects. Our training includes a webinar where we will provide you with an overview of the features and interface, as well as walk-in hours on January 13 and 15, 2026, for customized in-person assistance. Continue reading Cayuse Sponsored Projects: Join Our January Sessions
SMU360 Helps Streamline Spiritual Direction Certification Program
When Kaylee Vida joined the Perkins School of Theology as the Associate Director of Lifelong Learning back in June, she was greeted with spreadsheets—plenty of spreadsheets—that tracked nearly every detail of the Perkins Certificate in Spiritual Direction. While the system worked, Kaylee knew there had to be a more efficient way to manage data and streamline processes. She reached out to the IT Help Desk looking for a solution that could help track the certificate program, manage event logistics, and record payments more efficiently. Continue reading SMU360 Helps Streamline Spiritual Direction Certification Program
Microsoft Authenticator Default MFA Spring 2026
As we wrap up the term, we would like to remind the SMU community that starting next spring, Microsoft Authenticator, with its improved feature set, will be the primary Multi-Factor Authentication (MFA) solution for the University. For most users, this will enable the removal of the Duo Security app—except in a few situations, such as when using High-Performance Computing, where Duo Security will still be required. Continue reading Microsoft Authenticator Default MFA Spring 2026
Hours for the IT Help Desk during the 2025 Winter Break
The IT Help Desk will have reduced hours for the upcoming winter break. The IT Help Desk will be closed for regular business operations from Tuesday, December 23, 2025, through Monday, January 1, 2026, with operations returning to normal on Friday, January 2, 2026. Continue reading Hours for the IT Help Desk during the 2025 Winter Break
