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Masters in Advertising Program Professional Development SXSW Austin

SXSW: A Psychologist and an Ad Guy Walk into a Bar

Palmer McGraw and Hilary Monroe

Dan Monheit, Strategy Director at Hardhat agency, and Dr. Melissa Weinberg, Psychologist with LifePsych, used five famous advertisements from the past twenty years to illustrate the intersection of Psychology and Advertising. Given all of the research done in the field of psychology regarding behavioral economics, Monheit asks strategist to consider, “how can we use all of this information to create better ads?”

Budweiser’s “Wassup” ad that ran at the 2000 Super Bowl utilized the strategy of vernacular jack to attach the brand to a phrase. By repeating the phrase over and over again in the ad, they attached the feeling of wanting a Budweiser beer to that phrase. The popularity, and utter hilariousness, of this iconic add caused the phrase “Wassup?” to be used over one million times a day, making every utterance a subtle add.

P&G’s 2010 U.S. Olympic ad entitled “Thank you Mom” was enormously successful despite the short time frame they had to make it and the extensive sub-brands they needed to incorporate into the spot. However, by creating content that resonated with audiences on an emotional level they perfectly crafted a commercial that evoked what Monheit and Weinberg dub the memory availability bias. This bias essentially means that it is easier to recall content that is both emotional and personal, so ads should work to create advertisements as such to enhance recall.

TAC, an Australian safety initiative, created a campaign to lower car fatalities to zero. This advertisement was successful because they implemented the framing effect. This explains that they way that we interpret information has little to do with the information itself. It is how the information is communicated that makes us engage with it.

In 2006, Apple created a campaign that was enormously successful because they utilized the peak end rule. This strategy explains that judgement of experience is not how we felt during it, but how we felt at the end of it. Monheit and Weinber suggest that strategists pick 2 or 3 key points and place the most important at the end because that is what people will remember.

Finally, in 2007 Unicef created a campaign which drew on the licensing effect. This theory explains how we seek balance with our decisions. It is why once we accomplish something challenging, such as finishing a huge school assignment or meeting another personal goal, we give ourselves permission to indulge or, in other words, “treat yourself!”

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Better Advertising. Better World. Faculty Faculty Research Professional Development Research TAI Classes TAI Students

RESOURCE: Meet Megan Heuer: The Advertising Librarian!

For those of you who have not met me before, I am the librarian for Temerlin.  I always enjoy working with the advertising students on the kinds of critical thinking needed for secondary research.  The students at Temerlin never cease to impress me with the creativity and enthusiasm they bring to the work!  We have so many great services at the SMU Libraries, so here’s a rundown of things you should take advantage of.

  • Advertising Research Guides – Find these attached to advertising courses in Canvas by clicking “Library Help.” I create these online guides to make advertising research easier for you.
  • One-on-One Research Help – Sometimes you just need to talk through your project with a person. I meet with individuals and small groups, either in person or online. I can’t tell you how many times I have had students say that they don’t know why they ever waited so long to take advantage of this service!
  • Chat Help – If you need help immediately, you can chat with one of the library’s research assistants. You can find this anywhere on the library website by clicking the red “Ask Us” flag on the upper right side.
  • Workshops – Adulting 101, Finding Balanced News, Advanced Internet Research, Making Citation Easier, How to Read Scholarly Article – these are some of the topics that are offered through our workshop program. Is there a topic you would like to suggest?  Would you like to schedule a custom session for a group of students?  Let me know!

Contact:
Megan Heuer
mheuer@smu.edu
(214) 768-1856
Make an appointment

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Internships Internships TAI Alumni TAI Students Undergraduate Students

ALUMNI UPDATE: Lucas Crespo ’18

I graduated with degrees in Creative Advertising and Film and Media Arts. Both majors involve conceptual thinking and storytelling. I am thankful that these areas of study are both in the Meadows School of the Arts. I utilized the school’s film equipment and knowledge from my production classes to build my advertising portfolio. Furthermore, my two respective but connected majors allowed me to focus my four years as an undergraduate student on the art and science of storytelling. 
 
During my senior year, I applied to over forty advertising agencies across the United States. Temerlin’s excellent professors, curriculum, and networking opportunities helped me secure a position as the art direction intern at BBDO in New York City. This is the first time that I have worked in a large agency with prominent clients. So far, the experience has been overwhelming but worth every second.

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Competitions Professional Development SMU Creative TAI Classes Uncategorized Undergraduate Students

ALUMNI UPDATE: Jolie Guz ’18

You never know where a single Instagram contest will take you. For me, one little Instagram post allowed me to present an elevator pitch to Scott Belsky, Chief Product Development Officer of Adobe. He basically makes all creative careers possible. That elevator pitch won me a trip to Adobe MAX,  an annual creative conference. During this three-day conference in Los Angeles, four thousand art directors, designers, and typeface enthusiasts join together and dive deeper into the software that makes our jobs possible. We tested out new features, listened to industry leaders, and nabbed a TON of free stuff (my favorite freebie was an ACTUAL type specimen! It’s a little metal piece of a letterpress that came in a tiny labeled test tube. SO COOL!). The conference encouraged me to get outside of my laptop and appreciate all the awesomeness of design and how it brings together incredibly interesting people and projects.

I recently graduated from TAI in May but my SMU experience has given me the warmest welcome into the real world. I work with several former TAI rockstars at BBDO in New York –  several of whom were in my own cohort! I also still bother my professors even though I’m no longer in their classes (Sorry Mark for de-railing your Advanced Portfolio class a couple weeks ago!). My education didn’t stopped when I left the classroom. The foundation of skills that I learned at TAI gave me the confidence to enter the art direction world wholeheartedly. My professors taught me that it’s always okay to ask questions and to seek advice from trusted friends and colleagues to strengthen my work.

Scott said it best in his opening keynote presentation on the first day of MAX: “The best way to learn to create is by seeing how others create.” TAI allowed me to learn from and alongside some of my favorite creative minds and I feel endlessly grateful for that opportunity.

Oh, and I’m grateful for Instagram contests too!

Instagram Submission Graphics
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Better Advertising. Better World. Conference Engaged Learning Faculty Faculty Research Professional Development

WPromote: “Profit Driven Marketing with Facebook”

Wpromote is a digital marketing agency headquartered in California has regional offices in Dallas, San Francisco, Chicago, New York, etc. It is also known as the challenger agency and focuses on search marketing, paid & earned social media, and marketing intelligence. This April, Wpromote partnered with Facebook and held its first profit-driven marketing summit. It was an invitation based exclusive event, and two of our TAI faculty, Anna Kim and Hye Jin Yoon were invited. Last year, the agency had a similar event with Google.  

Dr. Kim and Dr. Yoon at the Event.

It was an all-day event and well-attended by industry professionals. It is interesting to note that Dr. Yoon and Dr. Kim were the only academic professionals. They said, they really enjoyed the program. “The summit not only offered us an excellent opportunity to meet industry professionals but also informed us many interesting new trends as well as challenges that today’s media industry is facing. Keynote speeches and sessions were organized around the following three themes: leveraging profit-driven marketing & customer lifetime value (LTV), new customers acquisition, and visual storytelling through video.” 

 
Here are some notes from Dr. Yoon and there’s a link in the bottom where you can download some of the presentations from Wpromote. Unfortunately, presentations from Facebook are not provided due to the sensitive nature of some of the content, it is Facebook’s policy not to distribute their presentations.
 
  • Businesses need to adopt mobile first strategies: consumers are increasingly discovering products through mobile, there is 41% faster content consumption on mobile than desktop, and on average, consumers search fewer products on smartphones than desktops before making a purchase.
  • eCommerce goes global: cross-border e-commerce with emerging economies have taken off; businesses need to be there effortlessly across the globe; these countries never had strong desktop culture and have leaped on to mobile, which creates a different set of opportunities.
  • Mobile video content is exploding: video is a primary way to discover and buy products and leverage video as merchandising tool affords highly dynamic immersive experiences.
  • Visual storytelling through video creative that converts: customers want to see themselves in your product; visuals are processed 60K times faster than text by the human brain; visual storytelling can help every stage of the consumer’s journey; great video isn’t about things, it’s about action (verbs before nouns); focus on people, their goals, and how the brand can help accomplish them.

Summit Promote Presentations (click the link for download)
Click here to learn more about Wpromote and its first-ever profit-driven marketing summit.

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Graduate Students Masters in Advertising Program Professional Development SXSW Austin Technology

Navigating the Waters of Data-Driven Storytelling at SXSW Interactive 2018

Temerlin Advertising Institute graduate students Jessica Phillips and Catherine Scholl

Complexity, Complexity, Complexity

In an enlightening talk about data-driven storytelling, we heard from a panel of professionals about how they combine art and scientific data to execute seamless storytelling in their companies. The panel consisted of Renee Lightner, User Experience Technologist at Viacom, Russell Goldenberg, Editor at Polygraph / The Pudding, and Alex Simoes, CTO at Datawheel. Each member of the panel provided unique insight into perspectives and paradigms within data-driven storytelling through the lens of each of their respective disciplines.

Lightner opened by explaining the importance of online versus print graphics. Online graphics allow users to see the full picture and interact with the content, allowing for a better experience. A strategy she keyed in on was “complexity,” repeating a visual over and over so the reader grasps the content. Additionally, she said it’s important to allow the opportunity for the reader to explore the data on their own. Graphics should inform the reader while still allowing room for them to explore and take in the information at their own time in their own way.

Goldenberg explained the process that The Pudding goes through when providing content.

  • Start with an idea. Collect data. Analyze. Present.

The first three phases explore, while guidance is the final outcome. Great data does not matter – unless, it can be explained with a great guide. As we enter a world of AI with more data and more accurate data, consumers will be overwhelmed if it is not curated in meaningful ways.

Simoes’ approach to storytelling integrates data, extracts and matches entities and indicators, and builds integrated stories. Entities can be, for example, Los Angeles or coal mining, while the indicators within these categories can be something like exports or employment. Together, this information leads to integrated stories on the economy, education, health, etc. The outcome must be aggregated data that is easy to read, interactive, and entertaining. These three ideas seem to be a central theme to creating rich storytelling.

This panel was just one of so many incredible talks that we have attended this week. The atmosphere is absolutely electric as people immerse themselves in SXSW Interactive and all Austin has to offer.

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Graduate Students Professional Development SXSW Austin

There is diversity at SXSW Interactive 2018. Yet, it is more of the same.

The United States, Australia, Brasil, Mexico, china, Indonesia, Belgium, Great Britain, Iceland, Canada, Portugal, Italy, France, Turkey, Poland, The Netherlands, and Argentina.

What do all these countries have in common? For the next few days, representatives from each country are occupants of a single room at the South by Southwest Interactive trade show in Austin, Texas. 

SMU graduate students Christopher Calhoon and James Williams explored the SXSW Interactive Trade show and discovered that nearly every country was at the show offering a similar mix of products. Tech ruled, with emphasis on demonstrations of different realities (xR) including VR, AR and MR (mixed reality).

 

PhotoBloomAR is an interactive print platform that allows photos to come to life with movement and sound. Basically, they’re a Shutterfly for videos. The demo was a photo of a dog that when viewed through the app came to life as a video of the dog licking ice cream. 

After doing a few laps around the trade show floor and spending a few days here, we did not find one killer app, groundbreaking technological breakthrough or “paradigm shift” to come out of this year’s SXSW. Along with the country booths promoting a country’s technical abilities for business, there were many booths from biotech and medical tech companies promoting various products and services, but each seeed to be applications of current technology.

One fun idea from a startup based here in Austin is a sock subscription service called Sock Club. They started small by curating socks from other labels, and soon decided that they wanted to focus on their own manufacturing. Now all of Sock Club’s socks are designed in Austin, and the company has CSR at heart by controlling the entire production process, sourcing high-quality cotton, following eco-friendly processes, pay their workers are a living wage. 

While there were many countries represented on the floor and many languages being heard at the festival, the products being featured at the show are becoming more similar, competing on incremental improvements of already advanced technologies. Funny enough, this is where branding has it greatest power. When products have similar attributes, messages and brands become greater points of differentiation.

 

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Graduate Students Professional Development SXSW Austin

Health and Wellness at SXSW

Advertising students Joél Garza and Gabby Axelson stretched out at the health and wellness expo at SXSW.

From acupuncture to mushroom jerky, and sex toys to dental freshners, the Expo was booming with many people of many backgrounds. The sessions on health and wellbeing, understanding the importance of health to attendees of SXSW.

One vendor, Joaquin Brown, demonstrated an app called Yoga Wake Up. After attending a yoga class, he realized the value of breathing and relaxing when waking in the morning. An App idea was born. Instead of an annoying alarm, Joaquin created an app that wakes you with relaxing music and voice of a coach who leads breathing exercises to ready you for the day. With 40 different teachers and 120 different classes available, the app is adding more languages to their classes, to expand their reach globally. 

AOMA Graduate School of Integrated Medicine was there promoting Chinese and integrated forms of medicine. One of the TAI students even experienced the benefits of acupuncture first-hand. Pain is really on everyone’s mind when thinking of acupuncture, but Hannah said, “The whole process was painless. Bassically less pain or similar to a bug bite.”

It was interesting that while SXSW attracts people from all over the world to communicate and learn about themselves and about each other, the Wellness expo provided opportunities to learn about health and living your best life. We left feeling immersed in the SXSW community, the wellness culture and were ready to get back to the action at Interactive.

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Graduate Students Professional Development SXSW Austin

Brand Experiences Standout at SXSW Interactive

SMU graduate students Lesley Warren & Allison Farris explored brand activations at SXSW Interactive.

– A brand activation is a campaign, event, or experience to engage with consumers. They are generally interactive and at SXSW are almost uniformly over the top.

  • Steven Spielberg’s Ready Player One places you in the world of the the OASIS
  • Google provides phone booths to promote Google Assistant
  • Prove It introduces new trivia app
  • Social Imprint is branded swag company with a pop-up shop on the trade floor
  • YouTube took over a building with “The Greatest Stories Retold,” in 6, 15, or 30 seconds

Ready Player One
Warner Bros is really going all in for Steven Spielberg’s Ready Player One this year. In addition to a sort of creepy flash mob that’s been walking around downtown telling us they’re looking for Wade Watts (code name Parzival), they have a large activation on 4th Street that never seems to have fewer than 50 people waiting to go in.
I waited in line for about an hour. The activation featured gamer/sci-fi memorabilia from the 80s and 90s, including a ceiling-height bust of The Iron Giant and a DeLorean for photo ops. The main attraction was a seemingly very cool VR experience that puts you in the virtual reality world of the film, the OASIS, but I did not do this because, yikes, lines. The tech they’re using to capture data is particularly impressive for a pop-up experience, including lightweight wristbands containing your avatar name that you scan for each experience you participate in. To be honest, I don’t know anything about this film, and it isn’t my typical genre, but I do feel like I have to see this movie now. I’m too involved!

Google Assistant
Google’s pop up activation in the Fairmont had four different “phone booths” immersive set up to demonstrate the Google Phone’s virtual assistant. SXSW participants were guided through scenarios like “Make Google Book It” which demonstrated how you can book a trip completely through voice commands and “Make Google Order It” which demonstrated how you could order mittens for your grandma. The AI was shockingly sophisticated and responsive in real time, and there is great potential for brands to utilize voice search in their digital marketing strategies through paid search for #HeyGoogle. Most people were delighted by their interaction with the AI, but I did see one man who was frustrated by the experience. Not everyone is ready for a world run by smart computers.

HQ Competitor Prove It showed up in full force with multiple touchpoints in the downtown Austin area. Tampa-based PROVEIT is a new trivia app in direct competition with HQ. Founder Prem was handing out “Trivia Cash Cards” redeemable for $1-$1,000 cash in PROVEIT and offering smart phone users a place to charge their phones. This week they will be giving $25,000 to one player in Austin only to promote the 3-month old app. Also seen around town, a branded armor truck promoting the $25,000 prize. Users are encouraged to create and share a public selfie with the truck with the #ThisIsMoney and the funniest post of the week will receive $500 account credit.

Social Imprint, a branded swag company that hires adults who need a second chance in San Francisco, set up a pop-up shop on the trade show floor complete with an onsite screen printing press to demonstrate their process. The company was raising money for a local non-profit called The Front Porch by requesting a suggested a $5 donation for a free SXSW T-shirt. Trade show attendees could also see the full range of branded products that marketers could use for swag.

YouTube
Another interesting activation was from YouTube. The company recreated fairy tales for the modern age with help from top creative agencies and celebrities like Silicon Valley’s Thomas Middleditch. With “The Greatest Stories Retold,” YouTube proves impactful stories can be told by a 6, 15, or 30 second clip. This pop-up was another impressive display of tech, with different video scenarios that are activated by motion and touch. My particular favorite was a shoe display that was activated when a person placed their foot in the large plastic heel. While not quite as grandiose as Ready Player One, “The Greatest Stories Retold” was entertaining and impressive.

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Graduate Students Professional Development SXSW Austin

Beyond People in Power, Tech, and Politics: SXSW Sessions Cover Broad Topics

Temerlin Advertising students Hannah Tymochko and Lauren Cole explored sessions beyond marketing and technology at SXSW.

CNN’s Jake Trapper paired up with Bernie Sanders to cover an assortment of topics, many of which Sanders felt are not adequately covered on CNN. Some of his notable and long-time favorites include gun control, DACA, and the 1 percent. All seemed to leave with a more patriotic taste in their mouth.

Whether Democrat or a Republican, Sanders had a message for all of us. Americans should love and respect each other. In strength we are united, but divided we are weak. Every question resulted in strong messages of unity and love.

Both democrats and republicans made their presence known verbally at one point or another, but there seemed to be no disagreement on Sanders’ message of unity and collaboration.

This talk was drastically different from what I had expected to see at a technology conference, and could not have been a better start to my experience.

The Richards Group’s Chris Ferrel’s “I’ve Got No Screens: Internet’s Screenless Future” was a stark difference in content and tone. Marketing to a #screenlessfuture was educational and entertaining. Current advertising practices are built around the importance of screens in consumers’ lives, but Ferrel warns that the future will contain less and less interaction with screens and will instead rely on voice interactions (i.e. Alexa, Google Home, and Siri).

Unlike the Sanders’ session, Ferrel was filled with humor. The insertions of funny content were welcome. “OK Goo-Goo” showed a video of an 85 year old woman with a thick Italian accent interacting with her Google digital voice assistant. Important to advertisers, Ferrel predicts the rise of the screenless future.

Ferrel’s session was more of what I expected to see at SXSW. It related directly to things we have learned in the Temerlin Advertising Institute, but presented a new aspect to new-age advertising that I had not thought of before.

The different sessions speak to the diverse topics SXSW covers, and the amazing opportunity we have to make the SXSW experience our own. The ability to customize our adventure at SXSW has been incredible. The variety in sessions offered makes the SXSW experience one that attendees can personalize. While we all have the underlying commonality of being Temerlin students, we can cater our experience to our specific specialization and interests. People from all over the world who are in such different professions all come together to attend SXSW, and we are so lucky to be able to be a part of it.