Microsoft’s Windows 7 Update Support Ends January 2020

Windows 7 LogoLike Windows Vista and XP before it, Windows 7 will reach the end of its update support cycle early next year.

Full support and updates for Windows 7 have been halted since 2015, but January 14, 2020 will mark the day when even critical security updates stop for the operating system that made its big debut in 2009. That year was the heyday of the tiny and eccentric netbook craze, FarmVille was big on a burgeoning Facebook, and some tech news outlets were claiming that Apple’s rumored tablet computer would never happen. A lot has changed in the tech world since 2009, but Windows 7 has been one of the most long-lasting and popular versions of Windows. But nothing lasts forever in the IT realm.

So, what does the end of Windows 7 support mean for us at SMU? Not much, for now. Of course, all new PCs deployed on campus include Windows 10, and we always recommend that you upgrade as long as you do not have software that must specifically run on older versions. If you want to see if your primary SMU-owned computer is old enough for a replacement through the Tech Fund, provide the IT Help Desk with your computers ITS/asset tag number and they will be happy to check for you.

You can also contact the Help Desk if you simply want to upgrade your existing computer to Windows 10. Keep in mind that the upgrade process takes several hours, and always make sure your files are backed up with CrashPlan, which allows technicians to quickly and easily restore your existing files!

Students Get Windows 10 Education for Free

Windows 10You may already know that SMU offers Microsoft Office 365 at no charge for active students, faculty, and staff. You may also have taken advantage of to get other software discounts. If you are just now arriving to campus as a new member of the SMU family, make a note of these freebies and discounts to make your life easier! In addition to the already great discounts available, we now offer the Windows 10 operating system at no charge for active students! Continue reading Students Get Windows 10 Education for Free

New Year, Like-New PC! Cleaning your PC for 2018

As we all return to our work and studies in this new year, it’s always a good idea to take a step back and see if there is any way to make things easier on yourself in 2018. If your computer hasn’t been making things easy on you lately, here are a few tips on getting your system ready for the year ahead.

Continue reading New Year, Like-New PC! Cleaning your PC for 2018

Need to Use Windows 7? Choose Your New Computer Wisely


Photo by Nao Iizuka

Usually, when you build or buy a computer, you have lots of choices. What processor to use, how much memory you’ll need, et cetera. You also have a choice in operating systems, like MacOS, Linux; or Windows 7, 8, or 10. As Microsoft works to get as many people on their newest OS as possible, your choices may soon become fewer. Continue reading Need to Use Windows 7? Choose Your New Computer Wisely

Vista’s Out, Creator’s Update is In

TWindows Vista Logooday is the day. April 11, 2017 is the day that Microsoft officially ends support for the beleaguered Windows Vista operating system. First released in 2007, mainstream support for Vista ended five years ago. Now, all support has ended and it moves to the big hard drive in the sky. Continue reading Vista’s Out, Creator’s Update is In

Faculty and Staff—Work at Home Software


by: Rachel Mulry

Did you know that faculty and staff can purchase select Microsoft and Adobe products at a significantly reduced cost for a home computer?  The following titles are available: Microsoft Office 2011, Office 2013, Windows 7 (upgrade), Windows 8 (upgrade), and the full Adobe Creative Cloud suite. This software is only available while you are an active Faculty or Staff member and must be removed when you leave the University.

To purchase your copy, visit  You will need to register using your SMU email address in order to receive the discount.  Please note: the Help Desk has several copies of Office 2011, Windows 7 and Windows 8 for purchase. These are at a reduced cost and available while supplies last.

For more details, visit